Sales Coordinator

Smart Work Consultants; Madurai District; On-site; INR 300,000 - 500,000; Full time

Job summary

Smart Work Consultants in Madurai, Tamil Nadu, invites applications for a Sales Coordinator to support order processing and customer coordination within FMCG supply chains.

You will liaise with the sales team, distributors, and customers; prepare quotations, invoices, and sales reports; track orders and ensure timely dispatch; maintain CRM/ERP records.

Ideal candidates have experience in CRM, MS Excel, ERP software, inventory coordination, and strong communication and negotiation skills.

Qualifications

• Experience in order processing and order management.
• Strong CRM usage and customer relation skills.
• Proficient MIS reporting and advanced MS Excel.
• Familiarity with ERP/CRM software.
• Experience in inventory and dispatch coordination.
• Excellent communication and negotiation skills.
• Strong documentation and data management capabilities.
• Time management and problem-solving abilities.

Responsibilities

• Coordinate with sales, distributors, and customers for order processing.
• Prepare quotations, sales orders, invoices, and sales reports.
• Track order status and ensure timely dispatch and delivery.
• Maintain customer records, sales data, and MIS reports.
• Coordinate with production, warehouse, and logistics teams.
• Monitor inventory availability and order fulfillment.
• Handle customer inquiries, complaints, and follow-ups.
• Support the sales team in achieving targets.
• Maintain CRM/ERP updates and accurate documentation.

Skills

Order Processing

CRM

MS Excel

Inventory Management

Communication

Negotiation

Data Management

Time Management

Problem Solving

Documentation

Tools

ERP Software

CRM Software

MS Excel (Advanced)

Job description

Madurai South, India | Posted on 18/08/2026

Key Responsibilities

• Coordinate with the sales team, distributors, and customers for order processing
• Prepare quotations, sales orders, invoices, and sales reports
• Track order status and ensure timely dispatch and delivery
• Maintain customer records, sales data, and MIS reports
• Coordinate with production, warehouse, and logistics teams
• Monitor inventory availability and order fulfillment
• Handle customer enquiries, complaints, and follow-ups professionally
• Support the sales team in achieving monthly and annual targets
• Maintain accurate documentation and CRM/ERP updates

Requirements

• Order Processing & Order Management
• Customer Relationship Management (CRM)
• MIS Reporting & Advanced MS Excel
• ERP/CRM Software
• Inventory & Dispatch Coordination
• Communication & Negotiation Skills
• Documentation & Data Management
• Time Management & Problem Solving

Experience Preferred

Sales Coordinator, Sales Executive, Sales Support Executive, Sales Administration, Order Processing, Customer Support, CRM, ERP, FMCG Jobs, Sales Operations, Distributor Coordination, Inventory Management, Dispatch Coordination, MIS Reporting, MS Excel, Sales Support, Customer Service, Supply Chain Coordination, Manufacturing Jobs

Career Growth

• Career growth with a leading FMCG company
• Exposure to sales operations and supply chain management
• Learning and development opportunities
• Friendly and collaborative work environment

Preferred: Candidates with experience in FMCG, Food & Beverage, Consumer Goods, Retail, Distribution, or Manufacturing industries, having strong skills in sales coordination, order processing, customer support, MIS reporting, ERP/CRM systems, and distributor management.

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