Sales Coordinator

INDRIYAN PVT. LTD.; Jandiali; On-site; INR 250,000 - 450,000; Full time

Job summary

INDRIYAN PVT. LTD. is seeking a Sales Coordinator to manage daily administrative tasks for the sales team, process orders, and serve as the main contact for customer service. You will coordinate with logistics and finance, ensure updated CRM data, and prepare regular reports.

The role requires strong organization, clear communication, and solid Excel/CRM skills to maintain smooth order processing and client satisfaction.

Qualifications

• Experience coordinating sales activities and handling orders.
• Proficient in Microsoft Excel and CRM tools.
• Strong communication and organizational skills.

Responsibilities

• Handle and track sales orders from initial purchase to delivery.
• Answer client questions, provide shipping updates, and resolve complaints.
• Prepare daily, weekly, or monthly sales reports and monitor KPIs.
• Share data between sales, logistics, and finance teams.
• Maintain accurate customer records in the CRM system.

Skills

Organization

Communication

Software Knowledge

Problem-Solving

Tools

CRM database

Microsoft Excel

Job description

A sales coordinator manages daily administrative tasks for the sales team, processes orders, and acts as a main contact for customer service.

Key Responsibilities

• Order Processing: Handle and track sales orders from the initial purchase order to final delivery.
• Customer Support: Answer client questions, give updates on shipping, and resolve any complaints.
• Report Creation: Prepare daily, weekly, or monthly sales reports and track performance metrics (KPIs).
• Team Communication: Share important data between the sales department, logistics, and finance teams.
• Data Management: Keep customer databases and CRM (Customer Relationship Management) records accurate and up to date.

Required Skills

• Organization: Ability to manage schedules, track multiple orders, and handle paperwork.
• Communication: Clear speaking and writing skills for talking with clients and coworkers.
• Software Knowledge: Strong skills in Microsoft Excel and CRM database tools.
• Problem-Solving: Quick thinking to fix delayed shipments or order errors.