Sales Coordinator

Rollform Equipment; Ghaziabad District, Dadri; On-site; INR 350,000 - 550,000; Full time

Job summary

Rollform Equipment in Ghaziabad, India, seeks a proactive Sales Coordinator to manage day-to-day commercial coordination between customers and internal teams including engineering, production, and accounts. The role requires excellent English communication, strong organizational skills, and the ability to handle multiple tasks with minimal supervision.

You will prepare quotations, track orders, and maintain filing systems, while coordinating with transporters for dispatches and ensuring timely

Qualifications

• B.Tech + MBA (Mechanical preferably).
• Excellent written and spoken English as a primary requirement.
• Clear and professional communication style for customer-facing and internal correspondence.
• Strong organizational skills with attention to detail and ability to manage multiple tasks.
• Proficiency in MS Office (Word, Excel, Email).
• Prior experience in a commercial/sales coordination or customer service role in manufacturing preferred.

Responsibilities

• Handle routine commercial correspondence including enquiries, quotations, order confirmations, and follow-ups in a timely and professional manner.
• Liaise with internal departments - Engineering, Production, Accounts - to ensure smooth order processing and customer satisfaction.
• Maintain organized records of offers, client communications, purchase orders, and order status.
• Track open enquiries and pending orders; send regular follow-ups to prevent delays.
• Support preparation of quotations, proforma invoices, and order acknowledgements.
• Maintain a well-structured filing system for all commercial documentation.
• Escalate issues or delays to relevant department or management.
• Coordinate with transporters/courier carriers for quotations and dispatches.
• Track project status, create dashboards and conduct regular reviews with internal teams.
• Knowledge of export paperwork and export compliance.

Skills

English proficiency

Communication

Organizational skills

MS Office

Independent work

Customer service experience (preferred

Education

B.Tech

MBA (Mechanical preferred)

Tools

MS Office

Word

Excel

Job description

JOB DESCRIPTION

Job Title - Sales Coordinator

Department - Commercial / Sales Support

Reports To - Sales Team/ Management

Employment Type - Full-Time

Working Hours- 9:00 AM to 6:30 PM, Monday to Saturday

Qualification - Any graduate +MBA ( B.Tech preferred)

About the Role

We are looking for a proactive and well-organized Commercial Coordinator to manage day-to-day commercial communication and coordination within our manufacturing setup. This is a front-line coordination role that bridges our customers with internal teams and engineering, production, accounts and purchase.

The ideal candidate is a confident communicator who takes ownership of follow-ups and keeps all correspondence and records in order.

Key Responsibilities

• Handle routine commercial correspondence including enquiries, quotations, order confirmations, and follow-ups in a timely and professional manner.
• Liaise and coordinate effectively with internal departments - Engineering, Production, and Accounts - to ensure smooth order processing and customer satisfaction.
• Maintain organized and up-to-date records of offers, client communications, purchase orders, and order status.
• Track open enquiries and pending orders; send regular follow-ups to ensure nothing falls through the cracks.
• Support the preparation of commercial documents such as quotations, proforma invoices, and order acknowledgements.
• Maintain a well-structured filing system (digital and/or physical) for all commercial documentation.
• Escalate issues or delays proactively to the relevant department or management.
• Coordinate with transporters/ courier carriers for quotation and dispatches.
• Track project status, make dashboards and conduct regular reviews with internal teams
• Knowledge of export paperwork and export compliance

Qualifications & Skills

• B.Tech + MBA (Mechanical preferably)
• Excellent written and spoken English - this is a primary requirement for the role.
• High ownership and a good common sense.
• Clear and professional communication style for both customer-facing and internal correspondence.
• Strong organizational skills with attention to detail and the ability to manage multiple tasks simultaneously.
• Proficiency in MS Office (Word, Excel, Email)
• Dependable, punctual, and able to work independently with minimal supervision.
• Prior experience in a commercial, sales coordination, or customer service role in a manufacturing or industrial environment is preferred but not mandatory.

What We Offer

• A stable, long-term role in a structured manufacturing organization.
• Opportunity to work closely with cross-functional teams and gain broad exposure to commercial operations.
• Compensation commensurate with qualifications and experience.