SALES COORDINATOR

Smart Work Consultants; Madurai District; On-site; INR 240,000 - 420,000; Full time

Benefits offered by this job

Competitive salary based on experience

Career growth in sales operations and 

Professional learning and development

Collaborative work environment

Job summary

Smart Work Consultants is seeking a Sales Coordinator in India to manage inquiries, prepare quotes, and oversee order processing from quotation to delivery. You will liaise with production, dispatch, and accounts while maintaining customer data and MIS records.

The role emphasizes strong communication, multi-department coordination, and proactive follow-up to ensure timely delivery and payment collections. A related degree is preferred and ERP/CRM proficiency is valued.

Qualifications

• Good communication and customer-handling skills.
• Experience in sales coordination and order processing.
• Knowledge of quotations, purchase orders, invoicing, and dispatch documentation.
• Proficiency in MS Excel, MS Office, and ERP / CRM software.
• Strong follow-up, time-management, and organizational skills.
• Ability to coordinate with multiple departments.
• Attention to detail and problem‑solving ability.

Responsibilities

• Coordinate with customers regarding enquiries, quotations, purchase orders, and order status.
• Prepare quotations, sales orders, invoices, and other sales documents.
• Follow up with customers on pending orders, deliveries, and payments.
• Coordinate with production, stores, dispatch, and accounts teams.
• Track order processing, production schedules, and delivery commitments.
• Maintain customer databases, sales reports, and MIS records.
• Support the sales team in achieving targets and maintaining customer relationships.
• Handle customer queries and ensure timely resolution.

Skills

Good communication

Customer-handling

MS Excel

MS Office

ERP/CRM software

Follow-up skills

Time-management

Organizational skills

Attention to detail

Problem-solving

Education

Degree in Business Administration/Commerce or related field

Tools

MS Excel

MS Office

ERP/CRM software

Job description

Key Responsibilities

• Coordinate with customers regarding enquiries, quotations, purchase orders, and order status.
• Prepare quotations, sales orders, invoices, and other sales documents.
• Follow up with customers on pending orders, deliveries, and payments.
• Coordinate with production, stores, dispatch, and accounts teams.
• Track order processing, production schedules, and delivery commitments.
• Maintain customer databases, sales reports, and MIS records.
• Support the sales team in achieving targets and maintaining customer relationships.
• Handle customer queries and ensure timely resolution.

Requirements

• Good communication and customer-handling skills.
• Experience in sales coordination and order processing.
• Knowledge of quotations, purchase orders, invoicing, and dispatch documentation.
• Proficiency in MS Excel, MS Office, and ERP / CRM software.
• Strong follow-up, time-management, and organizational skills.
• Ability to coordinate with multiple departments.
• Attention to detail and problem‑solving ability.

Preferred Experience

• 2-5 years of experience in sales coordination, preferably in a manufacturing company.
• Experience in B2B sales support, order management, or customer service is an advantage.
• Any degree in Business Administration, Commerce, or a related field preferred.

Benefits

• Competitive salary based on experience
• Opportunity to work with an established manufacturing team
• Career growth in sales operations and customer relationship management
• Professional learning and development
• Collaborative work environment