Sales Coordinator

Aditya Electro Mech Pvt Ltd; Dadra and Nagar Haveli; On-site; INR 167,000 - 279,000; Full time

Job summary

Aditya Tech Mech in Silvassa is seeking a confident Sales and Back Office Executive to handle incoming enquiries, engage with customers, gather requirements, and drive the conversion of leads into orders. You will prepare quotations and coordinate with internal teams to ensure timely responses.

The ideal candidate has strong communication, a sales mindset, and the ability to manage leads from initial contact to closure.

Qualifications

• BBA or MBA graduate with interest in sales and customer management.
• Freshers with excellent communication and willingness to learn may apply.
• Experience in B2B sales, industrial sales, or manufacturing is a plus.

Responsibilities

• Handle incoming sales leads and enquiries via phone, WhatsApp, email, and digital platforms.
• Explain products and solutions to prospective customers and understand requirements.
• Follow up to convert enquiries into confirmed orders.
• Prepare quotations, proposals, and product information for customers.
• Maintain CRM records and update sales status regularly.
• Achieve assigned sales targets and contribute to growth.

Skills

Communication skills

Sales mindset

Lead management

Negotiation

Education

BBA or MBA

Tools

CRM tools

MS Excel

Job description

Job Description

Sales and Back Office Executive

Company Name

Aditya Tech Mech

Job Location

Silvassa

Employment Type

Full-time

Work Mode

Work from Office

Salary

15,00025,000 per month, depending on experience and skills

About the Company

Aditya Tech Mech is a manufacturer of Diesel Generator (DG) Sets and containers, providing reliable power solutions for industrial and commercial applications. With decades of industry experience, we are committed to delivering quality products, dependable service, and customer satisfaction.

Job Summary

• We are looking for a confident, proactive, and target-oriented Sales and Back Office Executive to join our team in Silvassa. The candidate will handle incoming sales enquiries, communicate with prospective customers, understand their requirements, follow up on leads, prepare quotations, and convert enquiries into confirmed orders.

• The ideal candidate should have excellent communication skills, a strong sales mindset, and the ability to manage leads independently from the initial enquiry to the final sales closure.

Key Responsibilities

• Handle incoming sales leads and enquiries received through phone calls, WhatsApp, email, and digital marketing platforms.
• Contact prospective customers, understand their requirements, and explain the company's products and solutions.
• Follow up consistently with potential customers to convert enquiries into confirmed orders.
• Prepare and share quotations, proposals, and product information with customers.
• Negotiate with customers and coordinate with the internal team to close sales.
• Maintain accurate records of leads, customer interactions, quotations, follow-ups, and order status.
• Update the company's CRM or task management system regularly.
• Coordinate with internal departments to ensure timely responses to customer enquiries.
• Maintain professional relationships with existing and prospective customers.
• Achieve assigned sales targets and contribute to business growth.
• Prepare daily and periodic sales reports for the reporting manager.
• Perform sales-related back-office activities and documentation as required.

Educational Qualification

• BBA or MBA graduates preferred.
• Graduates with a strong interest in sales and customer relationship management may also be considered.

Experience

• 15 years of experience in sales, inside sales, tele sales, or lead management preferred.
• Freshers with excellent communication skills and a strong willingness to learn may also apply.
• Experience in B2B sales, industrial sales, or manufacturing will be an added advantage.

Required Skills

• Good verbal and written communication skills.
• Confidence in communicating with customers over phone calls, WhatsApp, and email.
• Strong follow-up, negotiation, persuasion, and sales-closing abilities.
• Ability to handle multiple leads and prioritise enquiries effectively.
• Basic computer proficiency, including MS Excel, email, and CRM tools.
• Good organisational skills and attention to detail.
• Self-motivated, customer-focused, and target-driven.
• Ability to take ownership of leads and work with minimal supervision.

Key Performance Indicators (KPIs)

• Performance will be evaluated based on:
• Timely response to incoming leads.
• Consistency and effectiveness of customer follow-ups.
• Lead conversion rate and number of orders closed.
• Accuracy and regularity of CRM updates and sales reports.