Sales Coordinator

Gunnebo; Chennai District; Presencial; INR 300.000 - 540.000; Jornada completa

Descripción de la vacante

Gunnebo in Chennai, India seeks an ambitious Key Account Sales Support professional to assist the sales team in managing strategic accounts and ensuring high levels of customer satisfaction. The role involves coordinating site surveys, deliveries, post-delivery support, and proactive account tracking to grow repeat business.

The candidate will also act as a primary contact for key accounts, build relationships with decision-makers, and support meetings and reviews with the sales team, while

Responsabilidades

• Support the Key Account Sales team in managing key client accounts, ensuring customer needs are met with accuracy and timeliness.
• Coordinate with clients and sales team for pre-order and post-order site surveys, product delivery at site, handling challenges and escalations and post delivery support.
• Prepare customized trackers and updates for customers.
• Monitor the status of key accounts, track sales execution progress, and proactively identify opportunities for customer satisfaction and repeat business.
• Act as a key point of contact for assigned key accounts, providing exceptional customer service and resolving any issues or concerns.
• Build and maintain long-term relationships with key decision-makers within client organizations.
• Assist in coordinating meetings, follow-ups, and reviews with key clients along with sales team.
• Maintain accurate records of key account activities, including sales data, correspondence, and meeting notes, delivery dates & schedules.
• Generate reports against targets for key accounts customers.
• Track the status of ongoing and new business opportunities within assigned key accounts.

Descripción del empleo

Role & responsibilities

1. Key Account Sales Support:

• Support the Key Account Sales team in managing key client accounts, ensuring customer needs are met with accuracy and timeliness.
• Coordinate with clients/sales team for pre order /post order site survey, product delivery at site, handling challenges and escalations and post delivery support.
• Prepare customized trackers and updates for customer .
• Monitor the status of key accounts, track sales execution progress, and proactively identify opportunities for customer satisfaction and repeat business.

Client Relationship Management:

• Act as a key point of contact for assigned key accounts, providing exceptional customer service and resolving any issues or concerns.
• Build and maintain long-term relationships with key decision-makers within client organizations.
• Assist in coordinating meetings, follow-ups, and reviews with key clients along with sales team.

Sales Reporting & Documentation:

• Maintain accurate records of key account activities, including sales data, correspondence, and meeting notes, delivery dates & schedules.
• Generate reports against targets for key accounts customers.
• Track the status of ongoing and new business opportunities within assigned key accounts.