Sales Coordinator

PlusPlus Lifesciences LLP; Dadri; On-site; INR 300,000 - 500,000; Full time

Job summary

PlusPlus Lifesciences LLP is seeking a capable Sales Coordinator in Dadri, Uttar Pradesh to support order processing, invoicing, and timely deliveries for pharmaceutical products. You will liaise with the sales team, distributors, stockists, and customers to ensure accurate orders and smooth execution.

The role involves preparing quotations and reports, maintaining records, and coordinating with logistics, warehouse, accounts, and QA teams.

Qualifications

• 1-3 years of experience in Sales Coordination, Sales Administration, or the Pharmaceutical/FMCG/Healthcare industry.

Responsibilities

• Coordinate with sales team, distributors, stockists, and customers regarding orders and deliveries.
• Receive, process, and track customer purchase orders.
• Prepare sales quotations, invoices, order confirmations, and other sales-related documents.
• Maintain daily, weekly, and monthly sales reports.
• Monitor sales targets, achievements, pending orders, and outstanding payments.
• Coordinate with dispatch/logistics to ensure timely delivery of pharmaceutical products.
• Check product availability and coordinate with the warehouse for stock requirements.
• Maintain records of customers, distributors, products, orders, and sales transactions.
• Follow up with customers and distributors regarding orders, payments, and delivery status.
• Coordinate with accounts regarding invoices, payments, and balances.
• Support sales team in preparing presentations, reports, and sales data.
• Handle customer queries and resolve routine issues related to orders and deliveries.
• Coordinate with production, warehouse, regulatory, and quality departments when required.
• Maintain confidentiality and ensure compliance with company policies and pharmaceutical regulations.
• Assist Sales Manager in preparing MIS and management reports.

Skills

Sales coordination

Sales admin

Pharma industry

Tools

MS Excel

Job description

Role & responsibilities

• Coordinate with the sales team, distributors, stockists, and customers regarding orders and deliveries.
• Receive, process, and track customer purchase orders.
• Prepare sales quotations, invoices, order confirmations, and other sales-related documents.
• Maintain daily, weekly, and monthly sales reports.
• Monitor sales targets, achievements, pending orders, and outstanding payments.
• Coordinate with the dispatch/logistics team to ensure timely delivery of pharmaceutical products.
• Check product availability and coordinate with the warehouse for stock requirements.
• Maintain accurate records of customers, distributors, products, orders, and sales transactions.
• Follow up with customers and distributors regarding orders, payments, and delivery status.
• Coordinate with the accounts department regarding invoices, payments, and outstanding balances.
• Support the sales team in preparing presentations, reports, and sales data.
• Handle customer queries and resolve routine issues related to orders and deliveries.
• Coordinate with the production, warehouse, regulatory, and quality departments when required.
• Maintain confidentiality and ensure compliance with company policies and pharmaceutical industry regulations.
• Assist the Sales Manager in preparing MIS reports and other management reports.

Preferred candidate profile

1-3 years of experience in Sales Coordination, Sales Administration, or the Pharmaceutical/FMCG/Healthcare industry.

Key Performance Indicators (KPIs)

• Order processing accuracy and turnaround time.
• Timely order dispatch and delivery coordination.
• Accuracy of sales and MIS reports.
• Customer/distributor satisfaction.
• Follow-up on pending orders and payments.
• Support toward achievement of sales targets.