Sales Coordinator

Workafella; Chennai; On-site; INR 450,000 - 700,000; Full time

Job summary

Workafella is seeking a proactive Sales Coordinator to support the sales team with inquiries, lead allocation, client visits, and sales documentation. The role involves maintaining CRM data, preparing quotations, and coordinating with Operations, Finance and Facility Management for smooth onboarding.

Strong communication, MS Office and CRM skills are essential. The ideal candidate has a 3+ year background in sales coordination or related fields and will contribute to meeting business targets in

Qualifications

• Graduate in any discipline.
• 3+ years of experience in Sales Coordination, Sales Administration or Customer Support.
• Experience in real estate, coworking spaces, hospitality or commercial leasing will be an added advantage.

Responsibilities

• Handle incoming sales inquiries through calls, emails and other communication channels.
• Coordinate with the sales team for lead allocation and follow-ups.
• Schedule client meetings, site visits and workspace tours.
• Prepare quotations, proposals, agreements and other sales-related documents.
• Maintain and update customer information, leads and sales pipelines in CRM.
• Follow up with prospective clients regarding their workspace requirements and booking status.
• Coordinate with internal departments such as Operations, Finance and Facility Management to ensure smooth client onboarding.
• Prepare daily, weekly and monthly sales MIS reports.
• Track lead status, site visits, conversions and pending deals.
• Ensure timely communication with clients and provide necessary sales support.
• Maintain proper documentation of bookings, payments and client requirements.
• Assist the sales team in achieving business targets and improving operational efficiency.
• Excellent verbal and written communication skills.
• Good knowledge of MS Excel, Word and PowerPoint.
• Knowledge of CRM tools and sales reporting.
• Strong coordination and follow-up skills.
• Good interpersonal and customer-handling abilities.
• Ability to multitask and work in a fast-paced environment.
• Strong attention to detail and organizational skills.

Skills

Sales coordination

CRM tools

Customer support

MS Excel

MS Word

PowerPoint

Communication skills

Multitasking

Organizational skills

Follow-up

Education

Graduate in any discipline

Tools

CRM software

Job description

Workafella is a premium coworking and managed office space provider offering flexible workspace solutions for startups, SMEs, corporates and enterprises across major cities in India.

Role Overview

We are looking for a proactive and detail-oriented Sales Coordinator to support the sales team in managing customer inquiries, coordinating client visits, maintaining sales records and ensuring smooth sales operations.

Key Responsibilities

• Handle incoming sales inquiries through calls, emails and other communication channels.
• Coordinate with the sales team for lead allocation and follow-ups.
• Schedule client meetings, site visits and workspace tours.
• Prepare quotations, proposals, agreements and other sales-related documents.
• Maintain and update customer information, leads and sales pipelines in CRM.
• Follow up with prospective clients regarding their workspace requirements and booking status.
• Coordinate with internal departments such as Operations, Finance and Facility Management to ensure smooth client onboarding.
• Prepare daily, weekly and monthly sales MIS reports.
• Track lead status, site visits, conversions and pending deals.
• Ensure timely communication with clients and provide necessary sales support.
• Maintain proper documentation of bookings, payments and client requirements.
• Assist the sales team in achieving business targets and improving operational efficiency.
• Excellent verbal and written communication skills.
• Good knowledge of MS Excel, Word and PowerPoint.
• Knowledge of CRM tools and sales reporting.
• Strong coordination and follow-up skills.
• Good interpersonal and customer-handling abilities.
• Ability to multitask and work in a fast-paced environment.
• Strong attention to detail and organizational skills.

Qualification & Experience

• Graduate in any discipline.
• 3+ years of experience in Sales Coordination, Sales Administration or Customer Support.
• Experience in real estate, coworking spaces, hospitality or commercial leasing will be an added advantage.

Key Performance Indicators (KPIs)

• Timely lead allocation and follow-ups.
• Accuracy of CRM data and sales reports.
• Effective coordination of client visits.
• Timely preparation of quotations and proposals.
• Customer response time and satisfaction.
• Support towards overall sales conversion and revenue targets.

Preferred Candidate:

A well-organized, enthusiastic and customer-focused professional who can efficiently support the sales team and contribute to business growth.