Sales Coordinator

Alankaram; Bengaluru; On-site; INR 450,000 - 650,000; Full time

Job summary

Alankaram is seeking a detail-oriented Sales Coordinator to support the sales team by ensuring smooth order processing and timely coordination across departments such as Production, Planning, Stores, Dispatch, Logistics and Accounts.

The role requires 5-7 years in sales coordination or order management in manufacturing or furniture sectors, with strong communication, ERP and MS Excel skills, and the ability to manage multiple tasks to meet deadlines.

Qualifications

• Bachelor's degree in Business Administration, Commerce, or a related field.
• 5-7 years of experience in Sales Coordination, Customer Service, or Order Management, preferably in manufacturing or furniture.
• Strong communication and interpersonal skills.
• Excellent coordination and organizational abilities.
• Proficiency in ERP systems and MS Office, especially Excel.
• Ability to manage multiple tasks and meet deadlines.

Responsibilities

• Process customer orders accurately and ensure timely order acknowledgements.
• Coordinate with Sales, Production, Planning, Stores, Dispatch, Logistics, and Accounts for smooth order execution.
• Track customer orders, delivery schedules, and dispatch status to ensure on-time fulfilment.
• Maintain regular communication with customers regarding order status and delivery timelines.
• Prepare quotations, purchase orders, invoices, and other sales‑related documentation.
• Follow up on pending orders, deliveries, and customer requirements.
• Maintain accurate records of orders, customer data, and sales documentation in the ERP system.
• Generate daily, weekly, and monthly MIS reports on orders, dispatches, and pending deliveries.
• Resolve customer queries and coordinate internally for quick issue resolution.
• Ensure compliance with company SOPs and support process improvements for efficient order management.

Skills

Communication skills

Multitasking

ERP proficiency

MS Excel

Organizational skills

Team coordination

Education

Bachelor's degree in Business Administration/Commerce

Tools

ERP systems

MS Office

Excel

Job description

Job Title: Sales Coordinator

Location: Bengaluru, Karnataka
Experience: 5-7 Years

Industry Preference: Manufacturing / Furniture / Building Materials / Interior Products

About the Role

Alankaram is looking for a detail-oriented and proactive Sales Coordinator to support the sales team by ensuring smooth order processing and timely coordination across departments. The ideal candidate will work closely with Sales, Production, Planning, Stores, Dispatch, Logistics, and Accounts to ensure seamless order execution and excellent customer service.

Key Responsibilities

• Process customer orders accurately and ensure timely order acknowledgements.


• Coordinate with Sales, Production, Planning, Stores, Dispatch, Logistics, and Accounts for smooth order execution.


• Track customer orders, delivery schedules, and dispatch status to ensure on‑time fulfillment.


• Maintain regular communication with customers regarding order status and delivery timelines.


• Prepare quotations, purchase orders, invoices, and other sales‑related documentation.


• Follow up on pending orders, deliveries, and customer requirements.


• Maintain accurate records of orders, customer data, and sales documentation in the ERP system.


• Generate daily, weekly, and monthly MIS reports on orders, dispatches, and pending deliveries.


• Resolve customer queries and coordinate internally for quick issue resolution.


• Ensure compliance with company SOPs and support process improvements for efficient order management.

Required Skills & Qualifications

• Bachelor's degree in Business Administration, Commerce, or a related field.


• 25 years of experience in Sales Coordination, Customer Service, or Order Management, preferably in a manufacturing or furniture industry.


• Good communication and interpersonal skills.


• Strong coordination and organizational abilities.


• Proficiency in ERP systems and MS Office, especially Excel.


• Ability to manage multiple tasks and work under deadlines.


• Strong attention to detail and problem‑solving skills.


• Basic understanding of manufacturing, logistics, and supply chain processes is preferred.