Sales Coordinator

Vatanix Technologies Private Limited; Bengaluru; On-site; INR 500,000 - 700,000; Full time

Job summary

Vatanix Technologies Private Limited is seeking a proactive Sales Support & Coordination professional in Bengaluru to streamline day-to-day sales operations, coordinate across sales, presales, procurement, finance and service teams, and manage leads from inquiry to closure.

The role involves preparing quotations, maintaining data in CRM, following up with prospects, and supporting invoicing and reporting. A strong customer focus and CRM proficiency are essential.

Qualifications

• Experience coordinating cross-functional sales teams.
• Proven ability to track leads from inquiry to closure.
• Strong customer communication and relationship-building skills.
• Familiarity with CRM systems and sales data reporting.

Responsibilities

• Support the sales team in day-to-day sales operations and field activities.
• Act as a central point of coordination between sales, presales, procurement, finance, and service teams.
• Track sales leads, enquiries, and opportunities from initiation to closure.
• Receive and allocate leads from various sources (website, IndiaMART, digital platforms, referrals).
• Maintain accurate lead data and status updates in CRM or tracking sheets.
• Perform regular follow-ups with prospects and internal sales teams.
• Prepare and issue quotations in coordination with presales and procurement teams.
• Ensure pricing, margins, and approval matrices are followed.
• Convert approved quotations into sales orders and coordinate order confirmation.
• Communicate with customers regarding quotations, order status, delivery timelines, and documentation.
• Address basic customer queries and elevate technical or commercial issues appropriately.
• Maintain professional relationships with clients to support repeat business.
• Coordinate with procurement for material availability and vendor timelines.
• Liaise with logistics and service teams for delivery, installation, and commissioning schedules.
• Work closely with the accounts team for invoicing, payment follow-ups, and documentation.
• Maintain sales records, quotation logs, order details, and customer correspondence.
• Prepare daily, weekly, and monthly sales reports for management review.
• Track pending orders, ageing receivables, and pipeline status.
• Follow up with customers for payments as per agreed terms.
• Coordinate with finance for invoice generation and payment reconciliation.
• Support sales closure by ensuring all commercial formalities are completed.
• Support marketing activities such as campaigns, product promotions, and events.
• Share product updates, brochures, and offers with the sales team and customers.
• Assist in updating online platforms and sales collaterals where required.
• Ensure adherence to company sales policies, approval processes, and documentation standards.
• Maintain confidentiality of pricing, customer data, and commercial information.

Job description

• Support the sales team in day-to-day sales operations and field activities.
• Act as a central point of coordination between sales, presales, procurement, finance, and service teams.
• Track sales leads, enquiries, and opportunities from initiation to closure.
• Receive and allocate leads from various sources (website, IndiaMART, digital platforms, referrals).
• Maintain accurate lead data and status updates in CRM or tracking sheets.
• Perform regular follow-ups with prospects and internal sales teams.

3. Quotation & Order Processing

• Prepare and issue quotations in coordination with presales and procurement teams.
• Ensure pricing, margins, and approval matrices are followed.
• Convert approved quotations into sales orders and coordinate order confirmation.

4. Client Communication

• Communicate with customers regarding quotations, order status, delivery timelines, and documentation.
• Address basic customer queries and elevate technical or commercial issues appropriately.
• Maintain professional relationships with clients to support repeat business.

5. Internal Coordination

• Coordinate with procurement for material availability and vendor timelines.
• Liaise with logistics and service teams for delivery, installation, and commissioning schedules.
• Work closely with the accounts team for invoicing, payment follow-ups, and documentation.

6. Documentation & Reporting

• Maintain sales records, quotation logs, order details, and customer correspondence.
• Prepare daily, weekly, and monthly sales reports for management review.
• Track pending orders, ageing receivables, and pipeline status.

7. Payment & Closure Support

• Follow up with customers for payments as per agreed terms.
• Coordinate with finance for invoice generation and payment reconciliation.
• Support sales closure by ensuring all commercial formalities are completed.
• Support marketing activities such as campaigns, product promotions, and events.
• Share product updates, brochures, and offers with the sales team and customers.
• Assist in updating online platforms and sales collaterals where required.

9. Compliance & Process Adherence

• Ensure adherence to company sales policies, approval processes, and documentation standards.
• Maintain confidentiality of pricing, customer data, and commercial information.
  

Vatanix Technologies is a skilled provider of infrastructure and IT solutions. Our specialists have sincere confidence in leading our clients since they are true professionals in their fields. We work with you to implement the finest technology to solve your IT and business goals with a focus on achieving the outcomes you want for your company, your IT staff and your end users. Our goal as a business is to learn from our clients, take the lead and transform them.