Senior Manager

ESP Engineered; Mumbai; On-site; INR 600,000 - 1,000,000; Full time

Job summary

ESP Engineered is seeking a detail-oriented Sales Coordinator to support our IT Infrastructure sales team in Mumbai. The candidate will manage daily sales operations, prepare and maintain sales documentation, and coordinate with technical teams. A Bachelor's degree in Business Administration or IT is required, along with 2-5 years of relevant experience.

The role demands excellent communication skills, proficiency in MS Excel, and a basic understanding of IT infrastructure products. Join us to enhance our sales processes and client interactions.

Qualifications

• 2–5 years of experience in sales coordination/inside sales (preferably in IT Infrastructure).
• Basic understanding of IT infrastructure products (servers, networking, security).
• Ability to multitask and work in a fast-paced environment.

Responsibilities

• Coordinate with the sales team to manage daily sales operations.
• Prepare and maintain quotations, proposals, and BOQs.
• Assist in order processing and timely delivery coordination.
• Maintain and update CRM data and sales reports.
• Handle customer queries and ensure prompt resolution.

Skills

Sales Coordination

Communication

MS Excel

CRM Tools

Document Management

Education

Bachelor’s degree in Business Administration, IT, or related field

Job description

We are looking for a detail-oriented and proactive Sales Coordinator to support our IT Infrastructure sales team. The ideal candidate will assist in managing sales processes, coordinating with internal teams and clients, and ensuring smooth execution of sales activities.

• Coordinate with the sales team to manage daily sales operations and activities
• Prepare and maintain quotations, proposals, and BOQs (Bill of Quantities)
• Assist in order processing, tracking, and timely delivery coordination
• Maintain and update CRM data, sales reports, and client records
• Follow up with clients for documentation, approvals, and order closures
• Coordinate with technical, presales, and procurement teams for project requirements
• Support in tender documentation and submission (if applicable)
• Handle customer queries and ensure prompt resolution
• Track sales targets, pipeline updates, and generate MIS reports
• Ensure proper documentation and compliance with company policies

Required Skills & Qualifications

• Bachelor’s degree in Business Administration, IT, or related field
• 2–5 years of experience in sales coordination / inside sales (preferably in IT Infrastructure, Networking, or System Integration domain)
• Basic understanding of IT infrastructure products (servers, networking, security, etc.)
• Strong knowledge of MS Excel, CRM tools, and documentation
• Excellent communication and coordination skills
• Ability to multitask and work in a fast-paced environment