Sales Coordinator

XEXAGON; Ahmedabad District; On-site; INR 350,000 - 520,000; Full time

Job summary

XEXAGON in Ahmedabad, India, is hiring a Sales Coordinator to support techno-commercial activities. You will prepare quotations, follow up inquiries, coordinate with production and design teams, and maintain customer records. The role requires strong communication and multitasking to meet delivery and sales targets.

You will handle orders entering ERP, generate reports, and assist accounts with payment follow-ups, while ensuring timely updates to customers and tender submissions when required.

Qualifications

• Experience in quotation preparation and order processing.
• Proficient in MS Office and ERP systems.
• Strong communication and customer handling abilities.

Responsibilities

• Prepare and submit techno-commercial quotations based on customer requirements.
• Follow up on quotations, inquiries, and pending orders.
• Support the sales team in achieving sales targets and business objectives.
• Maintain and update customer databases, inquiry logs, and sales records.
• Coordinate with customers regarding order status, delivery schedules, and documentation.
• Generate MIS reports, sales reports, order status reports, and forecast reports.
• Coordinate with engineering teams for technical clarifications.

Skills

Strong communication

Customer handling

Coordination & follow-up

Quotation preparation

Order processing

Organizational skills

Multitasking

Electrical automation knowledge

Tools

MS Office

ERP software

Job description

• Prepare and submit techno-commercial quotations based on customer requirements.
• Follow up on quotations, inquiries, and pending orders.
• Support the sales team in achieving sales targets and business objectives.
• Maintain and update customer databases, inquiry logs, and sales records.
• Handle customer inquiries via phone, email, and meetings.
• Coordinate with customers regarding order status, delivery schedules, and documentation.
• Resolve customer concerns by coordinating with internal departments.
• Prepare sales orders and ensure accurate order entry into ERP/software systems.
• Coordinate with design, production, purchase, and dispatch teams for timely execution of orders.
• Monitor order progress and communicate updates to customers.
• Generate MIS reports, sales reports, order status reports, and forecast reports.
• Maintain records of quotations, purchase orders, contracts, and correspondence.
• Prepare tender documents and support bid submissions when required.
• Coordinate with engineering teams for technical clarifications.
• Work closely with production and planning departments to meet delivery commitments.
• Assist the accounts team regarding customer payment follow-ups.

Required Skills

• Strong communication and customer-handling skills.
• Excellent coordination and follow-up abilities.
• Knowledge of quotation preparation and order processing.
• Proficiency in MS Office (Excel, Word, Outlook).
• Familiarity with ERP software.
• Good organizational and multitasking skills.
• Basic understanding of electrical automation products, control panels, PLCs, VFDs, and industrial automation solutions.

Skills: sales coordination,team coordination,customer interaction