Sales Associate

Sundaram Finance; Kerala; On-site; INR 180,000 - 280,000; Full time

Job summary

Sundaram Finance Limited is hiring at the dealership level for a role in Customer Interaction and Support in Kerala. Freshers with 0–3 years in BFSI/FMCG/Auto are encouraged to apply.

The position involves assisting customers with finance queries, lead generation, KYC support, and coordinating with the sales team to drive loan approvals and product promotions. Candidate should have 10+2 or diploma/graduate, and be comfortable with mobile/digital tools.

Qualifications

• Knowledge of lending.
• Relationship building skills.
• Digital acumen (mobile) and strong communication in Malayalam.
• Presentation skills.
• Experience: 0–3 years in BFSI / FMCG / Auto.
• Education: 10+2 / Diploma / Graduate.

Responsibilities

• Attend customers visiting the dealership and assist them with finance-related queries.
• Generate leads through customer interactions, promotional activities, and follow-up calls.
• Work closely with the dealership sales team to identify potential customers.
• Be present during vehicle delivery and support customers with finance formalities.
• Collect and report daily vehicle sales data from the dealership.
• Participate in customer outreach and promotional events along with the sales team.
• Help customers submit KYC documents and other required paperwork.
• Coordinate customer appointments for verification and documentation processes.
• Collect pre-delivery and post-delivery documents from customers.
• Identify opportunities to promote additional financial products and services.
• Stay updated on loan products, finance schemes, and market trends.
• Inform the Branch Manager about important customer or dealership updates.
• Maintain a professional appearance and represent the company positively.
• Build and maintain good relationships with dealership staff and customers.
• Ensure smooth processing of customer loan applications from enquiry to disbursement.

Education

10+2 / Diploma / Graduate

Job description

Role & responsibilities :

Customer Interaction & Support
Lead Generation & Sales Coordination
Documentation & KYC Assistance
Relationship Management
Cross-selling Financial Products
Dealership-Based Role
Professional Growth Opportunities for Freshers

• Attend customers visiting the dealership and assist them with finance-related queries.
• Generate leads through customer interactions, promotional activities, and follow-up calls.
• Work closely with the dealership sales team to identify potential customers.
• Be present during vehicle delivery and support customers with finance formalities.
• Collect and report daily vehicle sales data from the dealership.
• Participate in customer outreach and promotional events along with the sales team.
• Help customers submit KYC documents and other required paperwork.
• Coordinate customer appointments for verification and documentation processes.
• Collect pre-delivery and post-delivery documents from customers.
• Identify opportunities to promote additional financial products and services.
• Stay updated on loan products, finance schemes, and market trends.
• Inform the Branch Manager about important customer or dealership updates.
• Maintain a professional appearance and represent the company positively.
• Build and maintain good relationships with dealership staff and customers.
• Ensure smooth processing of customer loan applications from enquiry to disbursement.

Preferred candidate profile :

Knowledge of lending.

• Relationship Building Skills.
• Digital acumen (mobile).
• Communication skills (esp. native(Malayalam) language).
• Presentation Skills.
• Experience: 0 - 3 years in BFSI/ FMCG/ Auto
• Education: 10+2/ Diploma/ Graduate.
• Age: 18 - 27