Sales Account Manager

SmartRecruiters, Inc.; Jamnagar; On-site; INR 3,000,000 - 4,600,000; Full time

Job summary

Veolia Environment is seeking an Account Manager to lead business development and key account management for refinery and petrochemical services in India. The role emphasizes process treatment programs and total cost of ownership, with frequent collaboration across operations, R&D, and supply chain.

Travel up to 40% is expected. The ideal candidate has BE/B.Tech in Chemistry or related postgraduate qualifications and 10+ years of relevant sales experience, with deep industry knowledge and strong

Qualifications

• 10+ years of experience in Sales, preferably in refinery/petrochemical segments.
• Industry knowledge and application knowledge.

Responsibilities

• Drive growth of process and cracker treatment chemical portfolios; identify and develop new opportunities in refineries and petrochemical complexes.
• Manage major accounts such as Reliance and Nayara Energy; ensure seamless customer experience with cross-functional teams.
• Provide technical support and troubleshooting for refinery and cracker process applications and collaborate with R&D for new treatments.
• Develop technical proposals, performance reports, and QBRs; present to customer stakeholders across multiple levels.
• Ensure compliance with EHS protocols and promote safe handling and waste management during audits and visits.

Skills

Business development

Account management

Technical solution selling

Relationship management

Education

BE/B.Tech (Chem) or Science postgraduate

Job description

Veolia group aims to be the benchmark company for ecological transformation. In 2022, with nearly 220,000 employees worldwide, the Group designs and provides game-changing solutions that are both useful and practical for water, waste and energy management. Through its three complementary business activities, Veolia helps to develop access to resources, preserve available resources, and replenish them. In 2021, the Veolia group supplied 79 million people with drinking water and 61 million people with wastewater service, produced nearly 48 million megawatt hours of energy and treated 48 million metric tons of waste. Veolia Environment (Paris Euronext: VIE) generated consolidated revenue of €28.508 billion in 2021. www.veolia.com

Job Description

Role Summary

The Account Manager will be responsible for leading business development particularlyReliance and Nayara across, account management, and technical solution selling of chemicaltreatment programs for refinery process units, ethylene crackers, and associated utilities. The roledemands a deep understanding of refinery and petrochemical operations, process treatmentchemistry, and total cost of ownership (TCO)-driven value delivery.

Roles and Responsibilities

1. Business Development & Growth - Drive growth of process and cracker treatment chemical portfolios (e.g., antifoulants, corrosioninhibitors, demulsifiers, amine treatment, caustic wash, and polymer programs).

Identify and develop new business opportunities in refineries, petrochemical complexes, and gas cracker units.

Achieve monthly/quarterly/annual sales, volume, and margin targets in assigned territory.

Conduct competitor mapping, price benchmarking, and develop strategic price positioning plans.

2. Key Account Management

Manage relationships with major process accounts such as Reliance, Nayara Energy.

Coordinate with operations, R&D, and supply chain teams to ensure seamless customer experience.

Develop and present technical proposals, performance reports, and quarterly business reviews (QBRs) to customer stakeholders.

Drive multi-level customer engagement (plant, procurement, and management levels).

3. Technical & Application Expertise

Provide technical support and troubleshooting in refinery and cracker process applications —

including crude unit fouling, overhead corrosion, polymer fouling control, gas compressor cleanliness, caustic wash system optimization, etc.

Collaborate with R&D to introduce new treatment technologies, field trials, and POC validation.

Ensure proper chemical dosing, monitoring, and analytical audits through collaboration with service engineers.

Maintain updated understanding of process flow diagrams (PFDs), heat exchangers, condensers, and fouling mechanisms.

4. Strategic & Cross-Functional Collaboration

Partner with supply chain, customer service, and finance to ensure timely order fulfillment, receivable collection, and inventory control.

Work with marketing and product management to develop segment-specific collateral and success stories.

Provide feedback to leadership on market trends, raw material cost shifts, and competitor activities.

5. Compliance &Safety

Ensure adherence to EHS and compliance protocols at customer sites.

Promote safe chemical handling, dosing, and waste management practices during audits and service visits.

Qualifications

BE/B. Tech (Chem) or Science post graduate from an accredited university or college

Minimum of 10+ years of experience in Sales-atleast 5–8 years in refinery/petrochemical segment.

Industry knowledge and application knowledge

Additional Information

Ability and willingness to travel up to 40%

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.