Sales Account Manager

Veolia; Jamnagar; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Veolia is seeking an experienced Account Manager in Jamnagar, Gujarat, to lead business development and account management for chemical treatment programs in refinery processes. This role demands expertise in refinery operations and a track record in technical solution selling.

The ideal candidate will have over 10 years of sales experience, particularly in the petrochemical industry, and will be responsible for driving growth across key accounts and managing customer relationships.

Qualifications

• Minimum of 10+ years of experience in Sales, with at least 5-8 years in refinery/petrochemical segment.
• Deep understanding of refinery and petrochemical operations.
• Capability to drive business growth and develop technical solutions.

Responsibilities

• Drive growth of chemical portfolios in the refinery sector.
• Manage relationships with major process accounts like Reliance and Nayara.
• Provide technical support and troubleshooting in refinery applications.
• Ensure adherence to compliance protocols and safety practices.

Skills

Sales Development

Technical Solution Selling

Industry Knowledge

Customer Relationship Management

Education

BE/B. Tech (Chem) or Science post-graduate

Job description

Company Description

About Veolia

Veolia group aims to be the benchmark company for ecological transformation. In 2022, with nearly 220,000 employees worldwide, the Group designs and provides game-changing solutions that are both useful and practical for water, waste and energy management. Through its three complementary business activities, Veolia helps to develop access to resources, preserve available resources, and replenish them. In 2021, the Veolia group supplied 79 million people with drinking water and 61 million people with wastewater service, produced nearly 48 million megawatt hours of energy and treated 48 million metric tons of waste. Veolia Environment (Paris Euronext: VIE) generated consolidated revenue of €28.508 billion in 2021. www.veolia.com

Job Description

Role Summary

The Account Manager will be responsible for leading business development particularlyReliance and Nayara across, account management, and technical solution selling of chemicaltreatment programs for refinery process units, ethylene crackers, and associated utilities. The roledemands a deep understanding of refinery and petrochemical operations, process treatmentchemistry, and total cost of ownership (TCO)-driven value delivery.

Roles and Responsibilities

1. Business Development & Growth - Drive growth of process and cracker treatment chemical portfolios (e.g., antifoulants, corrosioninhibitors, demulsifiers, amine treatment, caustic wash, and polymer programs).

Identify and develop new business opportunities in refineries, petrochemical complexes, and gas cracker units.

Achieve monthly/quarterly/annual sales, volume, and margin targets in assigned territory.

Conduct competitor mapping, price benchmarking, and develop strategic price positioning plans.

2. Key Account Management

Manage relationships with major process accounts such as Reliance, Nayara Energy.

Coordinate with operations, R&D, and supply chain teams to ensure seamless customer experience.

Develop and present technical proposals, performance reports, and quarterly business reviews (QBRs) to customer stakeholders.

Drive multi-level customer engagement (plant, procurement, and management levels).

3. Technical & Application Expertise

Provide technical support and troubleshooting in refinery and cracker process applications —

including crude unit fouling, overhead corrosion, polymer fouling control, gas compressor cleanliness, caustic wash system optimization, etc.

Collaborate with R&D to introduce new treatment technologies, field trials, and POC validation.

Ensure proper chemical dosing, monitoring, and analytical audits through collaboration with service engineers.

Maintain updated understanding of process flow diagrams (PFDs), heat exchangers, condensers, and fouling mechanisms.

4. Strategic & Cross-Functional Collaboration

Partner with supply chain, customer service, and finance to ensure timely order fulfillment, receivable collection, and inventory control.

Work with marketing and product management to develop segment-specific collateral and success stories.

Provide feedback to leadership on market trends, raw material cost shifts, and competitor activities.

5. Compliance & Safety

Ensure adherence to EHS and compliance protocols at customer sites.

Promote safe chemical handling, dosing, and waste management practices during audits and service visits.

Qualifications

• BE/B. Tech (Chem) or Science post graduate from an accredited university or college

• Minimum of 10+ years of experience in Sales-at least 5–8 years in refinery/petrochemical segment.

• Industry knowledge and application knowledge

Additional Information

Ability and willingness to travel up to 40%

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.