RT Support Executive

Randstad India; Bengaluru; On-site; INR 240,000 - 300,000; Full time

Job summary

Randstad India is seeking a proactive, empathetic Customer Support Associate to join our Bangalore team as the first point of contact for customers, resolving queries and providing guidance across all communication channels. The role sits in the Contact Center department and emphasizes delivering outstanding service experiences.

You will handle inquiries via phone and email, and troubleshoot product or service issues to ensure customer satisfaction and quick resolution.

Responsibilities

• Respond promptly and professionally to customer queries via phone calls and emails.
• Troubleshoot product or service issues.

Job description

Customer Support Associate

Job Summary: We are looking for a proactive, empathetic, and detail-oriented Customer Support Associate to join our growing team. In this role, you will be the first point of contact for our customers, resolving queries, offering guidance, and ensuring an outstanding service experience across all communication channels.

Department: Contact Center

Location: Bangalore

Key Responsibilities

• Respond promptly and professionally to customer queries via phone calls and emails.
• Troubleshoot product or service issues.