Rostering Officer

Techtron Services; India; Hybrid; INR 355,000 - 426,000; Full time

Job summary

TechtronGlobal Services in Kottayam is seeking a Rostering Officer to manage staff rosters, coordinate shift coverage, and support continuity of care for clients under diverse shift patterns.

The role requires strong organisational and communication skills, with experience in hybrid work environments. You will liaise with management to ensure rosters reflect staff availability and client needs.

Qualifications

• Strong organisational and time management skills.
• Excellent oral and written communication with diverse backgrounds.

Responsibilities

• Prepare, maintain and update staff rosters.
• Coordinate day-to-day roster changes including shift replacements and changes.
• Publish staff rosters within required organisational time frames.
• Allocate staff based on participant needs and qualifications.
• Arrange replacement staff for planned and unplanned leave and absences.
• Ensure staff receive up-to-date roster information.
• Monitor and report roster discrepancies and missed shifts.

Skills

Organisational skills

Time management

Communication skills

Multicultural communication

Job description

POSITION DESCRIPTION - ROSTERING OFFICER

PositionTitle

RosteringOfficer

OrganisationName ( Job location)

TechtronGlobal Services , Kottayam

DesiredQualifications and Experience

Strongorganisational and time management skills with the ability to managecompeting priorities Excellent oral and written communication skills with the ability to communicate effectively with people from diverse backgrounds

Job Type

Hybrid

Timing

IST 4 AM- 1PM( Monday to Friday)Monthly twice.

9AM-1PM ( tobe present in office)

IST 9 AM- 6PM ( Monday to Friday )Monthly twice

IST 12.30 AM– 7.30 PM ( On Call ) . Monthly twice

AdditionalRemuneration.

ClientCountry

Australia

Salary Range

35k Permonth

The Rostering Officer position supports the delivery ofquality services to our clients through effective staff rostering andday-to-day scheduling support. The Rostering Officer is responsible formaintaining accurate rosters, coordinating shift coverage and will work closelywith accommodation managers and outreach coordinator to support continuity ofcare to ensure participants receive services aligned with their individualsupport needs.

Duties - General Typical

Duties at this level may include some or all of the following:

• Prepare, maintain and updatedstaff rosters
• Coordinate day-to-day roster changes including shiftreplacements, cancellations, short notice coverage and service adjustments.
• Publish staff rosters within required organisational time frames
• Allocate staff based on participant needs, staff availability, qualificationsand skill
• Arrange replacement staff for planned and unplannedleave and absences
• Ensure support staff receiveaccurate and up to date roster information
• Liaise with managementregarding roster updates and service changes
• Ensure newly onboarded staffare rostered within a timely manner
• Monitor and report roster discrepancies includingmissed shifts to management
• Respond to enquiries, phonecalls and emails in a professional and timely manner
• Immediately report and document issues such as, workplace health and safetyconcerns, hazards, accidents, near misses, incidents etc that may result inpotential harm to clients, staff or others
• Work collaboratively with otherteam members
• Attend and comply with all mandatory trainingorganised by the client
• Participate in staffdevelopment and team meetings
• Ensure the privacy andconfidentiality of all clients and staff, while delivering services in anon-discriminatory manner
• Any other duties within theemployee ’ s skill level as directed, in accordancewith organisational requirements