RM-Mandya

IIFL Home Loans; Mandya District; On-site; INR 700,000 - 1,100,000; Full time

Job summary

IIFL Home Loans in Mandya District seeks an experienced Branch Manager to lead branch operations and drive home loan growth. You will manage sales, develop local partnerships, and ensure regulatory compliance while delivering superior customer experience.

You will recruit and coach the sales team, monitor portfolio quality, and collaborate with risk and operations to optimize processes and cross-sell opportunities in a high-performance environment.

Qualifications

• Experience leading branch-level sales operations and P&L.
• Strong ability to drive home loan growth through multiple channels.
• Proven networking, negotiation, and influencing skills.

Responsibilities

• Manage overall branch sales operations, including business development, customer service, and compliance.
• Drive home loan business growth through direct sourcing, connectors, builder tie-ups, and open-market channels.
• Build and maintain strong customer and builder relationships for cross-sell opportunities.
• Lead, train, and motivate the sales team; recruit high-performing talent.
• Develop and implement strategies to achieve branch sales targets.
• Monitor branch portfolio performance and implement corrective measures.
• Ensure adherence to regulatory guidelines, internal policies, and audits.
• Collaborate with Operations and Risk teams to streamline loan processes and control NPAs.
• Oversee collections for acquired portfolios to maintain asset quality.
• Track market trends, competition, and feedback; propose strategies to improve outcomes.
• Execute promotional campaigns and initiatives to boost customer acquisition.

Skills

Branch leadership

Sales strategy

Business development

Networking

Negotiation

Communication

Problem solving

Self-motivation

Analytical skills

Excel

Education

BFSI/NBFC sales exposure

Tools

Sales MIS tools

Job description

The role is responsible forleading branch operations and driving business growth for home loan andmortgage products. It involves achieving sales targets through team management,market development, and strategic partnerships. The position focuses on expandingcustomer acquisition, ensuring compliance, maintaining portfolio quality, anddelivering a superior customer experience across all branch activities.

Key Responsibilities:

• Manageoverall branch sales operations, including business development, customerservice, and compliance.
• Drivehome loan business growth through direct sourcing, connectors, builder tie-ups, and open-marketchannels.
• Buildand maintain strong customer and builder relationships to maximize businessvalue and cross-sell opportunities.
• Lead,train, and motivate the sales team; recruit high-performing talent whilefostering engagement.
• Developand implement strategies to achieve branch sales targets.
• Monitorbranch portfolio performance and implement corrective measures.
• Ensureadherence to regulatory guidelines, internal policies, and audit requirements.
• Collaboratewith Operations and Risk teams to streamline loan processes, maintain portfolioquality, and control NPAs.
• Overseecollections for acquired portfolios to ensure healthy asset quality.
• Trackmarket trends, competitive activities, and customer feedback; recommendstrategies to enhance business outcomes.
• Executepromotional campaigns, contests, and innovative initiatives to boost customeracquisition.

Skills Required:

• Provenability to lead sales teams and manage branch-level P&L.
• Strongbusiness development, networking, negotiation, and influencing skills.
• Excellentinterpersonal, communication, and problem-solving abilities.
• Highmotivation, self-starter attitude, and bias for action in a high-performanceenvironment.
• Stronganalytical skills to track performance and drive profitability.
• Workingknowledge of Excel and sales MIS tools

Educational Qualifications and Experience:

• < 2–5years of experience in Home Loan or Mortgage Sales within BFSI/NBFC; exposureto Loans Against Property preferred.
• Priorexperience in direct customer acquisition and channel sales; strong localmarket knowledge and established regional network.