Revenue Manager

HRorion; New Delhi; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Hrorion seeks an experienced Revenue Manager to optimise revenue across its hospitality portfolio from the corporate office. You will oversee online distribution, OTA relationships, inventory and rate management, and dynamic pricing.

Responsibilities include STAAH and Hotelogix integrations, rate parity, forecasting, website booking engine integrity, and revenue reporting. Collaborate with Reservations, Sales and Marketing to maximise direct bookings and profitability.

Qualifications

• 6+ years in hotel revenue management, online distribution or e-commerce.
• Hands-on with a channel manager STAAH and OTA extranets.
• Strong in rate parity, dynamic pricing, forecasting and competitor analysis.
• Familiar with Hotelogix PMS and website booking engine.
• Proficient in Excel or Google Analytics.
• Experience with leisure/boutique hotels.
• Knowledge of Google/Meta ads.
• Experience with Simplotel or similar booking engine.

Responsibilities

• Manage inventory, rates, and restrictions on STAAH and OTA extranets.
• Maintain rate parity across OTAs, brand site, and Hotelogix.
• Plan OTA promotions; evaluate ROI of paid programs.
• Own website booking engine integration with STAAH/Hotelogix.
• Monitor GA4, analytics, and enforce UTM naming standards.
• Lead weekly rate and pricing meetings; forecast occupancy and revenue.
• Generate monthly occupancy, ADR, RevPAR by unit against budget.
• Support CRM and reporting integration with marketing reports.

Skills

Hotel revenue mgmt

Online distribution

E-commerce

OTAs management

Rate parity

Forecasting

Dynamic pricing

Google Analytics

Excel/Sheets

Tools

STAAH

Hotelogix

Booking.com extranet

MakeMyTrip extranet

Agoda extranet

Expedia extranet

SiteMinder

eZee

RateGain

Axis Rooms

Simplotel

Job description

A growing hospitality group with a portfolio of boutique hotels across multiple destinations is seeking an experienced Revenue Manager to manage and optimise its overall revenue performance from its corporate office. The role involves independently overseeing online distribution channels, OTA relationships, inventory and rate management, dynamic pricing, forecasting, direct booking performance and revenue reporting across multiple properties. The ideal candidate should have strong hands-on experience in hotel revenue management, online distribution systems and booking engine integrations, along with the ability to translate market trends and performance data into effective commercial decisions.

1. OTA and channel management(STAAH)

• Manage inventory,rates, restrictions and stop-sell dates on STAAH and directly on each OTAextranet (MakeMyTrip, Goibibo, Booking.com, Agoda, Expedia and others).
• Check rate paritydaily across OTAs, the brand website and Hotelogix, and fix any mismatch thesame day.
• Plan and upload OTApromotions, deals and visibility programmes every month. Track the cost of eachpaid OTA programme against the room nights it brings, and recommend where tospend or stop.
• Be the single pointof contact for OTA account managers. Hold a monthly review with each major OTA(visit or call) with agreed targets for ranking, content and conversion.
• Reply to OTAbookings, queries and modification requests on the same day, in coordinationwith Reservations and the hotel units.
• Respond to OTAreviews and track review scores. Pass operational issues to the unit GM.
• Reconcile OTA payoutsand commission against Hotelogix every month, chase pending payments and sharethe reconciliation with Finance.
• Onboard any newproperty onto STAAH and the OTAs, with correct room mapping and rate plans.

2. Rate strategy andforecasting

• Build rate strategyand packages for every season, long weekend, festival and wedding period, foreach unit.
• Run dynamic pricingregularly using occupancy, pace, competitor rates and local events.
• Maintain oneapproved rate sheet that Sales, Reservations and the hotel units all quotefrom. Set rate floors and the best available rate, within which the GM Salesnegotiates travel agent and corporate rates.
• Track competitorrates and market trends for each destination and share a short summary everyweek.
• Prepare occupancyand revenue forecasts and update the sales plan regularly.
• Lead a weekly rateand pricing meeting with the unit GMs and the sales team.

3. Website, booking engine andintegrations

• Own the websitebooking engine and its live integration with STAAH and Hotelogix: rates andinventory sync, payment gateway, confirmation emails and cancellation rules.Run test bookings every week and log every failure until it is fixed.
• Manage websitecontent that affects bookings (rates, offers, packages, banners, room descriptions).Brief the vendor and check the work before it goes live.
• Keep the directbooking price at least as good as any OTA. Track direct booking share by unitand propose actions to lift it.
• Set up and maintainGoogle Analytics (GA4), Search Console and ad pixels so that website enquiries,WhatsApp clicks and bookings are measured. Agree one UTM naming standard withthe marketing agency.
• Make sure everyenquiry from the website chat, WhatsApp widget and landing pages reaches thereservations team and is recorded with its source.

4. CRM Support

• Support the management team in rolling out a hotel CRM or enquiry system.
• Help define thesource and segment tags, and keep Hotelogix source tagging clean so that CRMand PMS reports agree.
• Report enquiriesreceived, response time and conversion by source and by unit once the CRM islive.

5. Reporting and performancetracking

• Daily: pick-up andavailability by unit, and OTA parity exceptions.
• Weekly: channel mixby unit (OTA, brand website, travel agents, corporate, hotel unit,reservations), enquiries and response times, and competitor rates.
• Monthly: occupancy,ADR and RevPAR by unit against budget, OTA commission cost, direct share, andOTA payout reconciliation.
• Keep Hotelogixsource and segment tags clean, including a separate source for paid ads, sothat agency-generated bookings can be measured.
• Work with themarketing agency on reports that separate brand search and retargeting fromnew-customer campaigns, so that management sees the revenue the ads reallyadded.

Requirements

Must have

• 6+ years in hotelrevenue management, online distribution or e-commerce, with at least 2 yearsrunning OTAs independently.
• Hands-on with achannel manager (STAAH preferred; SiteMinder, eZee, RateGain or Axis Rooms also fine) and with the extranets of Booking.com, MakeMyTrip, Agoda and Expedia.
• Strong in rateparity, dynamic pricing, forecasting and competitor analysis.
• Comfortable with ahotel PMS (Hotelogix preferred) and a website booking engine.
• Good Excel orGoogle Sheets skills, and working knowledge of Google Analytics.
• Experience withleisure or hill-station boutique hotels or small hotel groups.
• Basic understandingof Google and Meta ads and how to read their reports.
• Experience withSimplotel or a similar website and booking engine vendor.