Program Manager - OTA Sales

Treebo Hospitality Ventures; Bengaluru; On-site; INR 1,500,000 - 2,300,000; Full time

Job summary

Treebo Hotels seeks an OTA Manager in Bengaluru to lead day-to-day OTA partnerships, drive revenue growth and manage channel performance with major partners. You will work with Revenue Management to optimize inventory, parity and promos, and lead a team to deliver agreed targets.

The role demands strong negotiation, analytics and Excel skills, with a track record in OTA management and hotel distribution.

Qualifications

• Bachelor's degree in Hospitality, Business or related field; MBA preferred.
• 4–5 years of experience in OTA management, hotel distribution or revenue management.
• Hands-on experience with OTA extranets and channel Manager.
• Have a problem solving skill.
• Sound understanding of rate parity, inventory management and commission structures.
• Strong proficiency in Microsoft Excel or Google Sheets.
• Proven ability to manage partner relationships and lead negotiations.
• Excellent written and verbal communication skills.
• Prior experience managing a team.

Responsibilities

• Deliver OTA revenue and room-night targets across MMT, Booking.com, Agoda and other partners.
• Drive growth on emerging OTA channels to build a balanced channel mix.
• Manage relationships with OTA partners, including business reviews, promotions, commissions and visibility programmes.
• Represent the company in partner meetings and negotiations.
• Maintain accurate listings, including content, images, room types and policies.
• Monitor rate parity and resolve rate and inventory issues with Revenue Management and the channel manager.
• Track guest ratings and reviews, and coordinate resolution of escalations with Operations.
• Prepare weekly and monthly performance reports for senior management.
• Identify opportunities to automate manual processes.
• Lead, train and develop a team.

Skills

OTA management

Channel management

Negotiation

Excel/Sheets

Team leadership

SQL/BI basics

Automation/AI familiarity

Written & verbal communication

Education

Bachelor's degree in Hospitality, Business or related field

MBA preferred

Tools

OTA extranets

Channel Manager

Microsoft Excel

Job description

Treebo Hotels is one of India's leading budget and mid-scale hotel chains, operating across cities nationwide. Online travel agencies (OTAs) are a key distribution channel for the business.

Role overview

The OTA Manager will be responsible for managing Treebo's OTA business on a day-to-day basis. The role works closely with the leadership team, driving channel growth, partner relationships and team execution.

Key responsibilities

Deliver OTA revenue and room-night targets across MMT, Booking.com, Agoda and other partners

Drive growth on emerging OTA channels to build a balanced channel mix

Manage relationships with OTA partners, including business reviews, promotions, commissions and visibility programmes

Represent the company in partner meetings and negotiations

Maintain accurate listings, including content, images, room types and policies

Monitor rate parity and resolve rate and inventory issues with Revenue Management and the channel manager

Track guest ratings and reviews, and coordinate resolution of escalations with Operations

Prepare weekly and monthly performance reports for senior management

Identify opportunities to automate manual processes

Lead, train and develop a team

Qualifications and experience

Bachelor's degree in Hospitality, Business or a related field; MBA preferred

4–5 years of experience in OTA management, hotel distribution or revenue management

Hands-on experience with OTA extranets and channel Manager

Have a problem solving skill

Sound understanding of rate parity, inventory management and commission structures

Strong proficiency in Microsoft Excel or Google Sheets

Proven ability to manage partner relationships and lead negotiations

Excellent written and verbal communication skills

Prior experience managing a team

Preferred skills

Experience with a hotel chain or online travel agency

Working knowledge of SQL or BI tools

Familiarity with automation and AI tools