Retail Training Manager - South

Aditya Birla Insulators; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Aditya Birla Insulators is seeking a Training & Learning Specialist to drive development and delivery of regional training programs. You will design content, collaborate with experts, and ensure topics stay aligned with business objectives while utilizing the LMS to track participation and certification.

You will foster an inclusive learning environment, manage logistics for sessions, and provide ongoing support to learners to improve performance and KPI outcomes.

Qualifications

• Experience in designing and delivering structured training programs.
• Ability to tailor content to learner needs and business goals.
• Familiarity with LMS platforms and certification processes.

Responsibilities

• Develop and execute regional Training Calendar and programs.
• Create engaging training content aligned with business objectives.
• Apply varied instructional methods to improve learning outcomes.
• Collaborate with subject matter experts to keep content current.
• Maintain and update training materials reflecting process changes.
• Evaluate training effectiveness and adjust content as needed.
• Ensure training programs help achieve KPIs like conversions and NPS.
• Submit timely reports to stakeholders on region and program progress.
• Coordinate logistics for sessions including venue and tech setup.
• Manage LMS activities: course uploads, enrollment, and troubleshooting.
• Support participants' skill development and performance improvement.
• Drive Retail Learning Champ program to support RLC responsibilities.

Skills

Training design

Delivery & facilitation

Curriculum development

LMS management

Stakeholder engagement

Job description

Job Summary

This role is responsible to facilitate dynamic and engaging training sessions, fostering professional development and maximizing organizational performance through effective knowledge transfer and skill enhancement.

Responsibilities

• Training Development and Delivery: Ensure Training Calendar Execution for their respective regions and deliver Business specific Programs as per need sign off
• Training Development and Delivery: Develop and deliver comprehensive training programs aligned with organizational objectives and learner needs.
• Training Development and Delivery: Utilize a variety of instructional techniques and methodologies to engage participants and enhance learning outcomes.
• Training Development and Delivery: Collaborate with subject matter experts to ensure training content remains current and relevant.
• Training Development and Delivery: Maintain training materials and resources, updating content as needed to reflect changes in processes, policies, or technologies.
• Training Development and Delivery: Assess training effectiveness through evaluation tools and adapt content as necessary to optimize results.
• Training Development and Delivery: Ensure Training Program are designed and delivered to achieve Business KPIs such as Increase in Conversion Rate, Increased NPS, Stakeholder Feedback on participant s work performance post training regularly over 30-60-90 days pattern
• Training Development and Delivery: Timely Reports submission for relevant stakeholders for respective regions and training programs delivered
• Learning Management: Adhere to LMS Based Training Calendar and certification of learners by timely co-ordination
• Learning Management: Ensure RLC Store based Training data capture through LMS course attendance feature
• Learning Management: Foster a positive and inclusive learning environment that encourages participation and respects diverse perspectives.
• Learning Management: Stay informed about industry trends and best practices in training and development to continuously improve training delivery.
• Learning Management: Coordinate logistics for training sessions, including scheduling, venue setup, and technical requirements.
• Learning Management: Serve as a resource and point of contact for trainees, addressing questions, concerns, and requests for additional support.
• Learning Management: Manage the Learning Management System (LMS), including course uploads, enrollment management, troubleshooting technical issues, and utilizing its features to enhance training delivery.
• People Development: Provide support and feedback to participants to enhance skill development and performance improvement.
• People Development: Create and drive Retail Learning Champ program, supporting the RLC in their responsibilities and development.