Retail Trainer

Bcs Consulting; Kolkata District, Bengaluru; On-site; INR 300,000 - 420,000; Full time

Job summary

Bcs Consulting in Kolkata is seeking a dynamic Retail Training professional to drive talent development and elevate frontline capabilities across our stores. This role focuses on building strong learning programs, improving performance, and ensuring consistency in training delivery.

You will design induction modules, assess training needs, and develop content while collaborating with store managers and HR to foster growth, motivation, and regulatory compliance.

Responsibilities

• Conduct retail training sessions to build front-end team capability.
• Track training effectiveness and support performance improvement initiatives.
• Partner with Store Managers and Zonal Teams to ensure consistent learning experience.
• Assist in building a strong culture of growth, motivation, and excellence across stores.
• Support HR operations including recruitment, on boarding, and employee engagement.
• On boarding & Training: Designing and implementing induction programs, orientation modules, and product knowledge workshops.
• Assessment & Development: Evaluating employee performance, analyzing training needs, and providing feedback to improve performance.
• Operational Compliance: Training staff on SOPs, safety regulations, and merchandising standards.
• Content Creation: Developing training materials, manuals, and e-learning resources.

Job description

Role & responsibilities

Key responsibilities-

Were looking for a dynamic Retail Training to join our team and play a key role in driving talent development and enhancing our retail training programs across stores.

Roles and responsibilies-

• Conduct retail training sessions to build front-end team capability.
• Track training effectiveness and support performance improvement initiatives.
• Partner with Store Managers and Zonal Teams to ensure consistent learning experience.
• Assist in building a strong culture of growth, motivation, and excellence across stores.
• Support HR operations including recruitment, on boarding, and employee engagement.
• On boarding & Training: Designing and implementing induction programs,, orientation modules, and product knowledge workshops..
• Assessment & Development: Evaluating employee performance, analyzing training needs (TNI), and providing feedback to improve performance.
• Operational Compliance: Training staff on, standard operating procedures (SOPs), safety regulations, and merchandising standards.
• Content Creation: Developing training, materials, manuals, and e-learning resources.

Preferred candidate profile