Retail Trainer

Bluestone Jewellery And Lifestyle Limited; Hyderabad, Coimbatore, Bengaluru; On-site; INR 400,000 - 600,000; Full time

Job summary

Bluestone Jewellery And Lifestyle Limited is seeking a retail training specialist in Hyderabad to design and deliver targeted training for sales associates, emphasizing product knowledge, customer service, and soft skills.

The role also involves conducting process training, developing engaging presentation materials, and monitoring performance to drive store operations improvements.

Qualifications

• 1-3 years of retail training or development experience.
• Strong communication with ability to present complex information.
• Experience with CRM software (Salesforce) is an asset.
• Proven track record of improving employee performance through coaching and mentoring.

Responsibilities

• Design and deliver retail training programs for sales associates, focusing on product knowledge, customer service, and soft skills.
• Conduct process training sessions to ensure employees understand company policies and procedures.
• Develop presentation materials and visual aids to support training initiatives.
• Monitor employee performance and provide feedback to improve overall store operations.

Skills

Communication

CRM experience

Coaching and mentoring

Presentation skills

Job description

Roles and Responsibilities :

• Design and deliver retail training programs for sales associates, focusing on product knowledge, customer service, and soft skills.
• Conduct process training sessions to ensure employees understand company policies and procedures.
• Develop presentation materials and visual aids to support training initiatives.
• Monitor employee performance and provide feedback to improve overall store operations.

Job Requirements :

• 1-3 years of experience in retail or related field with a focus on training or development.
• Strong communication skills with ability to present complex information effectively.
• Experience with CRM software (e.g. Salesforce) is an asset.
• Proven track record of improving employee performance through coaching and mentoring.