Retail Trainer

Acme Services Private Limited

Gurugram District

On-site

INR 350,000 - 550,000

Full time

7 days ago

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Job summary

Acme Services Private Limited is seeking a Training Specialist to design and deliver induction and onboarding programs for new retail employees. You will conduct regular product knowledge, sales, customer service, and soft skills trainings to equip store staff for success.

Key duties include developing training calendars aligned with business priorities and store launches, delivering refresher and seasonal sessions, and conducting live coaching with role plays and simulations on the shop floor

Responsibilities

Design and deliver induction and onboarding programs for new retail employees.
Conduct regular product knowledge, sales, customer service, and soft skills training.
Develop training calendars aligned with business priorities and new store launches.
Deliver refresher and seasonal training sessions for existing teams.
Conduct role plays, sales simulations, and live coaching sessions on the shop floor.

Job description

Job Description:

Design and deliver induction and onboarding programs for new retail employees.
Conduct regular product knowledge, sales, customer service, and soft skills training.
Develop training calendars aligned with business priorities and new store launches.
Deliver refresher and seasonal training sessions for existing teams.
Conduct role plays, sales simulations, and live coaching sessions on the shop floor.