Retail Trainer

Lenskart; Bhiwadi, Surat; On-site; INR 300,000 - 600,000; Full time

Job summary

Lenskart is seeking an on-site Training Professional in Rajasthan to orchestrate onboarding and OJT for new hires, applying interactive methods like role-plays and case studies.

You will monitor learner progress, analyze performance, and collaborate with store and HR teams to close gaps and drive measurable improvements in productivity and customer experience.

Responsibilities

• Conduct engaging classroom training sessions for new hires employees.
• Ensure seamless execution of the On-The-Job Training (OJT), monitoring learner progress.
• Use interactive training techniques such as role-plays, case studies, and scenario-based learning.
• Oversee the Training journey from onboarding to completion, ensuring proper handholding of new hires.
• Track and analyze the performance of new hires.
• Monitor throughput performance during NHT and ensure new hires meet expected sales and service benchmarks.
• Conduct store visits to assess real-time learning applications and provide in-store coaching.
• Work closely with store managers to address performance gaps and maintain training databases, attendance records, trainer productivity, and performance dashboards.
• Identify trends in employee performance and recommend targeted learning interventions.
• Develop training impact reports, highlighting improvements in employee productivity and customer experience.
• Collaborate with Zonal Managers, Area Managers, and Store Managers to align training initiatives with business goals.
• Work closely with HR to highlight any new hire concerns or challenges.
• Serve as a bridge between operations and L&D, ensuring training translates into measurable business impact.

Job description

Role & responsibilities:

• Conduct engaging classroom training sessions for new hires employees.
• Ensure seamless execution of the On-The-Job Training (OJT), monitoring learner

progress.

• Use interactive training techniques such as role-plays, case studies, and scenario-based

learning.

• Oversee the Training journey from onboarding to completion, ensuring proper handholding

of new hires.

• Track and analyze the performance of new hires.

• Monitor throughput performance during NHT and ensure new hires meet expected sales

and service benchmarks.

• Conduct store visits to assess real-time learning applications and provide in-store coaching.

• Work closely with store managers to address performance gaps and
• Maintain training databases, attendance records, trainer productivity, and performance dashboards.

• Identify trends in employee performance and recommend targeted learning interventions.
• Develop training impact reports, highlighting improvements in employee productivity and

customer experience

• Collaborate with Zonal Managers, Area Managers, and Store Managers to align training initiatives with business goals.

• Work closely with HR to highlight any new hire concerns or challenges
• Serve as a bridge between operations and L&D, ensuring training translates into measurable business impact.