Retail Sales Specialist

Furnishka; Bengaluru; On-site; INR 180,000 - 240,000; Full time

Job summary

Furnishka, a Bengaluru-based furniture retailer, seeks a Retail Sales Specialist for its Greater Bengaluru Area stores. You will actively engage customers, understand their furnishing needs, and recommend furniture, décor, and upholstery.

You will explain features, pricing, and promotions, assist customers throughout the buying process, and ensure a smooth checkout experience. Day-to-day work includes maintaining displays, managing inventory on the floor, handling queries, and supporting the

Qualifications

• Strong Retail Sales skills, including upselling and cross-selling, and meeting store targets.
• Solid Customer Service and Interpersonal Skills to build trust and resolve queries.
• Clear and confident Communication to explain product details and guide purchases.
• Good Product Knowledge in furniture and home décor, or ability to learn Furnishka range.
• Familiarity with basic POS systems, strong attention to detail, and ability to stand for long periods.
• Fluency in English and local Bengaluru languages is an advantage.

Responsibilities

• Engage customers in-store and assess furnishing needs.
• Explain product features, pricing, and promotions.
• Assist customers through the buying process and ensure smooth checkout.
• Maintain product displays and inventory on the sales floor.
• Handle customer queries and concerns with professionalism.
• Collaborate with team to meet sales targets and collect feedback.

Skills

Retail Sales

Customer Service

Interpersonal Skills

Communication Skills

Product Knowledge

Upselling

POS Systems

English & Local Languages

Education

Graduate

Tools

POS Systems

Job description

Company Description

Furnishka is an Indian furniture retail chain offering a wide range of home furnishing products, including sofas, coffee tables, dining sets, beds, wardrobes, home décor items, and upholstery at competitive prices. The company focuses on delivering long-lasting products and great value through transparent, compassionate, and honest service. Furnishka’s mission is to bring the best designs that suit Indian homes while maximizing value for customers in both cost and time. The team is committed to listening to customers, acting in their long-term interest, and treating customers, vendors, and employees with fairness and dignity. Furnishka brand is owned by Furnishka Tech Pvt Ltd, incorporated in Bengaluru, with current presence in Bangalore.

Role Description

The Retail Sales Specialist is a full-time, on-site role based in the Greater Bengaluru Area. This role involves actively engaging customers in-store, understanding their furnishing needs, and recommending suitable products such as furniture, décor items, and upholstery. The specialist will explain product features, pricing, and promotions, assist customers throughout the buying process, and ensure a smooth checkout experience. Day-to-day responsibilities include maintaining product displays, ensuring accurate inventory on the sales floor, handling customer queries and concerns, and supporting store cleanliness and organization. The role also includes collaborating with team members to meet sales targets, collecting customer feedback, and representing Furnishka’s values of transparency, empathy, and integrity in every interaction.

Qualifications

• Candidates should possess strong Retail Sales skills, including upselling, cross-selling, and working towards store sales targets.
• Candidates should possess solid Customer Service and Interpersonal Skills to build trust, handle queries, and resolve issues professionally.
• Candidates should possess clear and confident Communication skills for explaining product details and guiding customers through purchase decisions.
• Candidates should possess good Product Knowledge in furniture and home décor, or the ability to learn quickly and stay updated on the Furnishka range.
• Additional beneficial qualifications include prior experience in retail or furniture sales, familiarity with basic POS systems, strong attention to detail, and the ability to stand and move around the store for extended periods.
• Graduate is preferred; fluency in English and local languages in Bengaluru is an advantage.