Retail Sales Head - Food

Smart Work Consultants; Madurai District; On-site; INR 1,200,000 - 2,400,000; Full time

Benefits offered by this job

Performance-based incentives

Leadership growth opportunities

Salary based on experience

Job summary

Smart Work Consultants in Madurai, Tamil Nadu, invites an experienced retail sales leader to drive multi-outlet growth. You will develop retail sales strategies, manage performance across restaurant outlets and food retail locations, and supervise outlet managers and sales teams to meet revenue targets.

You will track metrics such as daily sales, average bill value, and footfall; lead local marketing initiatives; coordinate with operations, marketing, procurement, and finance; and provide MIS

Qualifications

• Strong retail sales and business development skills.
• Experience in QSR, restaurants, food chains, or food retail.
• Multi-outlet sales and team management.
• Sales forecasting, budgeting, and revenue optimization.
• Customer relationship management and complaint resolution.
• Upselling, cross-selling, promotions, and local marketing.
• Sales analysis, MIS reporting, and KPI tracking.
• Leadership, communication, negotiation, and problem-solving skills.
• Knowledge of POS systems, Excel, and sales reporting tools.

Responsibilities

• Develop and implement retail sales strategies to achieve revenue and profitability targets.
• Manage sales performance across restaurant outlets, QSR branches, and food retail locations.
• Monitor daily sales, average billing value, customer footfall, and outlet performance.
• Identify opportunities to increase revenue through promotions, upselling, cross-selling, and local marketing.
• Lead, motivate, and train outlet managers and sales teams to achieve business targets.
• Monitor customer satisfaction, service quality, and customer feedback.
• Coordinate with operations, kitchen, marketing, procurement, and finance teams.
• Analyze sales reports, budgets, margins, and outlet-wise performance.
• Support new outlet launches, market expansion, and local business development.

Skills

Retail sales

Team leadership

Communication

Negotiation

Problem solving

Customer relationship management

Sales forecasting

Education

MBA or related business degree

Tools

POS systems

Excel

Sales reporting tools

Job description

Madurai South, India | Posted on 24/10/2026

Key Responsibilities

• Develop and implement retail sales strategies to achieve revenue and profitability targets.
• Manage sales performance across restaurant outlets, QSR branches, and food retail locations.
• Monitor daily sales, average billing value, customer footfall, and outlet performance.
• Identify opportunities to increase revenue through promotions, upselling, cross-selling, and local marketing.
• Lead, motivate, and train outlet managers and sales teams to achieve business targets.
• Monitor customer satisfaction, service quality, and customer feedback.
• Coordinate with operations, kitchen, marketing, procurement, and finance teams.
• Analyze sales reports, budgets, margins, and outlet-wise performance.
• Support new outlet launches, market expansion, and local business development.

Requirements

• Strong retail sales and business development skills
• Experience in QSR, restaurants, food chains, or food retail
• Multi-outlet sales and team management
• Sales forecasting, budgeting, and revenue optimization
• Customer relationship management and complaint resolution
• Upselling, cross-selling, promotions, and local marketing
• Sales analysis, MIS reporting, and KPI tracking
• Leadership, communication, negotiation, and problem-solving skills
• Knowledge of POS systems, Excel, and sales reporting tools

Preferred Experience

• 12+ years of experience in retail sales, preferably in QSR, restaurant chains, or food service.
• Experience managing multiple outlets, sales teams, and revenue targets.
• Graduate / MBA in Sales, Marketing, Business Administration, or a related field preferred.
• Retail Sales Head, Head of Retail Sales, Sales Head – Food, QSR Sales Head, Restaurant Sales Head, Food Retail Manager, Regional Sales Manager – QSR, Retail Operations Head, Restaurant Chain Management, Multi-Outlet Management, Food Service Sales, Revenue Growth, Sales Strategy, Outlet Profitability, Team Leadership, Customer Experience, Upselling, Cross-Selling, Sales Forecasting, MIS Reporting, Hospitality Jobs, Restaurant Jobs, QSR Jobs.
• Attractive salary based on experience
• Performance-based incentives
• Leadership role with business growth opportunities
• Exposure to multi-outlet operations and expansion
• Career advancement in the food and hospitality industry