Senior Sales Manager

Accor; Tamil Nadu; On-site; INR 2,400,000 - 3,600,000; Full time

Job summary

Accor is seeking a dynamic Senior Sales Manager for its Chennai, India operations. You will drive revenue growth by building robust relationships with corporate accounts, key partners, and stakeholders, while identifying new opportunities and maximizing existing accounts to support Accor's commercial strategy.

You will collaborate with cross-functional teams to achieve revenue targets, deliver exceptional service, and foster long-term business partnerships across hotel and lifestyle segments.

Qualifications

• Bachelor's Degree in Business Administration, Marketing, Sales, or a related field.
• Minimum 5-7 years of professional sales experience in a corporate environment.
• At least 2 years in a Sales Manager or senior sales leadership role.
• Proven track record of achieving and exceeding revenue targets.

Responsibilities

• Develop and execute sales action plans to meet revenue targets.
• Identify, solicit, and secure new business opportunities across segments.
• Build and maintain relationships with clients and stakeholders.
• Negotiate rates, contracts, and commercial agreements.

Skills

Relationship building

Negotiation

Contract management

Sales forecasting

Strategic planning

CRM

Leadership

Presentation skills

Communication

Time management

Market analysis

Education

Bachelor's degree in Business Administration/Marketing/Sales

Tools

CRM software

Sales analytics tools

Job description

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

We are seeking a dynamic and results-driven Senior Sales Manager to join our organization in Chennai, India. In this pivotal role, you will drive revenue growth by developing and maintaining strong relationships with corporate accounts, business partners, and key stakeholders. You will identify new business opportunities, maximize existing accounts, and contribute to our organization’s overall commercial strategy. Working collaboratively with cross-functional teams, you will ensure the achievement of revenue targets while delivering exceptional service and building long-term business partnerships.

Sales & Business Development

• Develop and execute comprehensive sales action plans to achieve monthly, quarterly, and annual revenue targets
• Identify, solicit, and secure new business opportunities across multiple market segments
• Build and maintain strong relationships with existing and prospective clients through regular engagement
• Conduct sales calls, client visits, networking events, and business presentations to promote products and services
• Negotiate rates, contracts, and commercial agreements within approved guidelines
• Maintain an active sales pipeline and ensure timely follow-up on all leads and inquiries

Account Management

• Manage a portfolio of key accounts and drive consistent business growth
• Conduct regular account reviews to identify opportunities for increased revenue and market expansion
• Develop strategic account plans for high-value clients
• Ensure high levels of customer satisfaction and foster repeat business
• Address client concerns promptly and professionally to maintain strong partnerships

Revenue Generation & Optimization

• Collaborate with revenue and reservations teams to optimize pricing strategies and inventory management
• Promote all organizational products and services through targeted marketing initiatives
• Maximize revenue opportunities across all business segments
• Support upselling and cross-selling initiatives across departments to increase customer lifetime value

Market Intelligence & Analysis

• Monitor competitor activities, pricing trends, and market dynamics to identify strategic opportunities
• Analyze emerging market opportunities and changing customer demands
• Provide regular market intelligence and actionable recommendations to senior leadership
• Attend trade shows, exhibitions, and industry networking events to enhance market presence

Sales Administration & Reporting

• Maintain accurate client records, contracts, and sales activities in the CRM system
• Prepare proposals, contracts, quotations, and professional presentations
• Produce weekly and monthly sales reports, forecasts, and pipeline updates
• Ensure all sales documentation complies with company policies and organizational standards

Collaboration & Leadership

• Work collaboratively with cross-functional teams to ensure seamless execution of client requirements
• Mentor and support junior sales team members, sharing market knowledge and best practices
• Participate in regular commercial and revenue meetings to align on organizational goals
• Foster a culture of teamwork and open communication across departments

Qualifications

Education

• Bachelor's Degree in Business Administration, Marketing, Sales, or a related field

Experience

• Minimum 5-7 years of professional sales experience in a corporate environment
• At least 2 years in a Sales Manager or senior sales leadership role
• Proven track record of achieving and exceeding revenue targets
• Strong understanding of corporate, leisure, and group business segments
• Experience with CRM systems and sales analytics tools

Required Skills

• Exceptional interpersonal and communication skills, both written and verbal
• Strong negotiation and contract management abilities
• Advanced presentation and public speaking skills
• Strategic planning and forecasting capabilities
• Analytical mindset with ability to interpret sales data and market trends
• Time management and organizational skills with ability to manage multiple priorities
• Leadership and team management experience
• Customer relationship management expertise
• Proficiency with Microsoft Office Suite and sales software platforms

Preferred Qualifications

• Experience in the hospitality, travel, or service industry
• Knowledge of the Indian market and regional business practices
• Pre-opening or launch experience
• Advanced certification in sales management or business development
• Experience with revenue management systems
• Multilingual capabilities

Domain Expertise

• Sales strategy development and execution
• Revenue optimization and pricing strategies
• Account management and client retention
• Market analysis and competitive intelligence
• Business development and new market entry