Retail Sales Executive Trainer

Learnet Skills Ltd; Odisha; On-site; INR 279,000 - 312,000; Full time

Benefits offered by this job

Health insurance

Provident Fund

Job summary

Learnet Skills Ltd. is seeking a skilled Retail Sales Executive Trainer to deliver comprehensive training in retail sales, customer service, product knowledge, store operations, and sales techniques.

The trainer will prepare candidates for employment in retail stores, supermarkets, malls, and consumer electronics sectors. Responsibilities include delivering theory and practical sessions, role plays, assessments, and batch documentation, with emphasis on POS billing and digital payments.

Qualifications

• Graduate or diploma in retail management, sales, marketing, or related field.
• Experience in retail sales, store operations, customer service, or sales training.
• Prior experience as a retail sales trainer is advantageous.
• Strong communication, presentation, and practical demonstration skills.

Responsibilities

• Deliver theoretical and practical training on retail sales and customer service.
• Train candidates on customer handling, greeting, need identification, product demonstration, and sales conversion.
• Develop knowledge of products, features, benefits, pricing, offers, and promotions.
• Train on sales techniques, upselling, cross-selling, and achieving targets.
• Provide training on store operations, merchandising, stock handling, and inventory basics.
• Train on POS billing, cash handling, digital payments, and basic billing procedures.
• Develop communication, interpersonal, negotiation, and customer relationship skills.
• Conduct role plays, mock sales, demonstrations, and assessments.
• Train on professional grooming, workplace etiquette, and retail discipline.
• Maintain trainee attendance, assessments, batch docs, and MIS reports.
• Coordinate with placement team to support employment opportunities.
• Ensure delivery as per curriculum, quality standards, and project requirements.

Skills

Retail Sales & Customer Service

Sales Techniques

Upselling & Cross-Selling

Product Knowledge

Communication & Negotiation

POS & Billing Operations

Store Operations

Inventory Basics

Customer Relationship Management

Trainee Assessment

MIS & Documentation

Education

Graduate/Diploma in Retail Management

Sales & Marketing / Business Administration related

Job description

Job Role: Retail Sales Executive TrainerJob Description

We are looking for a skilled and experienced Retail Sales Executive Trainer to provide theoretical and practical training in retail sales, customer service, product knowledge, store operations, and sales techniques. The trainer will prepare candidates for employment in retail stores, supermarkets, malls, consumer electronics, FMCG, fashion, and other retail sectors.

Key Responsibilities

• Deliver theoretical and practical training on Retail Sales and Customer Service.
• Train candidates on customer handling, greeting, need identification, product demonstration, and sales conversion.
• Develop candidates' knowledge of products, features, benefits, pricing, offers, and promotions.
• Train candidates on sales techniques, upselling, cross-selling, and achieving sales targets.
• Provide training on retail store operations, merchandising, stock handling, and inventory basics.
• Train candidates on POS billing, cash handling, digital payments, and basic billing procedures.
• Develop communication, interpersonal, negotiation, and customer relationship skills.
• Conduct role plays, mock sales interactions, practical demonstrations, and assessments.
• Train candidates on professional grooming, workplace etiquette, and retail discipline.
• Maintain trainee attendance, assessment records, batch documentation, and MIS reports.
• Coordinate with the placement team to support candidates in securing employment opportunities.
• Ensure training delivery as per the prescribed curriculum, quality standards, and project requirements.

Key Skills

• Retail Sales & Customer Service
• Sales & Conversion Techniques
• Upselling & Cross-Selling
• Product Knowledge & Demonstration
• Customer Relationship Management
• POS & Billing Operations
• Store Operations & Merchandising
• Stock & Inventory Basics
• Communication & Negotiation Skills
• Sales Target Management
• Practical Training & Role Play
• Trainee Assessment & Counselling
• MIS & Documentation

Preferred Qualification & Experience

• Graduate/Diploma in Retail Management, Sales & Marketing, Business Administration, or a relevant discipline.
• Relevant experience in Retail Sales, Store Operations, Customer Service, or Sales Training.
• Prior experience as a Retail Sales Trainer will be an added advantage.
• Strong communication, presentation, and practical demonstration skills.

Pay: ₹25,000.00 - ₹28,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location:

In person