Retail Floor Manager

Living Liquidz; Mumbai, Thane, Navi Mumbai; Presencial; INR 300.000 - 500.000; Jornada completa

Descripción de la vacante

Living Liquidz in Mumbai seeks an Assistant Store Supervisor to support the store manager in delivering 100% guest satisfaction, smooth daily operations, and adherence to company policies.

You will engage with every customer, drive sales through upselling, assist in inventory control, reporting, staff training, merchandising, security, and maintaining hygiene and presentation standards.

Descripción del empleo

Goal: To assist store manager in delivering 100% guest satisfaction along with building sales and optimizing profit.

Job Description

Retail Operation

• Assist the store manager in running smooth operations within the defined policies and guidelines of the company, ensuring 100% customer satisfaction at all times.
• Interact with every single customer, understand their requirement, and recommend the best possible product by showcasing salesmanship.
• Gather customer feedback and inform to the relevant authorities to improve customer service.
• Reporting and fixing all the maintenance issues that impact the customer experience.
• Assist the store manager with the timely submission of all reports.
• Accountable for Inventory handling and minimizing the stock variance.
• Maintaining the cleanliness, uniform, and hygiene standards in the outlet to the best of the industry standard.
• Meeting the targets as set by the company by adhering to the company's rules and regulations.
• Maintain security controls- cash, keys, alarms, and stock.
• Adhering to the visual merchandising protocols set by the company

Team Management

• Ensure that the staff is fully updated and trained on product knowledge, Schemes and customer service expectations.
• Supervise all activities of staff to make sure the business is performing well in all areas including sales, service, security, presentation, merchandising, stock control, effective employee turnover.
• Creating growth path for deserving, identified and eligible employees.