Retail Executive

Vegnonveg; Bengaluru; On-site; INR 180,000 - 240,000; Full time

Job summary

Vegnonveg is seeking a Retail Associate in Bengaluru to deliver excellent customer service across all products. You will greet customers, respond to inquiries, and guide them to merchandise while maintaining accurate customer profiles and handling transactions.

The role requires 1+ years in Retail/FMCG/F&B, strong English communication, and basic MS Excel skills. Teamwork and leadership are valued, with 6-day workweeks and fixed morning or afternoon shifts.

Qualifications

• Proficient in English both verbal and writing.
• Experience: 1+ years preferably in Retail/FMCG/F&B.
• Good knowledge of MS Excel.
• Demonstrable leadership abilities and teamwork.

Responsibilities

• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co‑workers to provide excellent sales service.
• Greets and receives customers in a welcoming manner.
• Responds to customers’ questions.
• Directs customers by escorting them to racks and counters.
• Documents sales by creating or updating customer profile records.
• Manages financial transactions.
• Processes payments by totalling purchases, processing cash, and store or other credit and debit cards.
• Alerts management of potential security issues.
• Assists with inventory, including receiving and stocking merchandise.
• Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.

Skills

Customer service

MS Excel

Leadership

Teamwork

Verbal communication

English fluency

Education

B.Com or any graduate degree

Job description

Job Description

Obsessed with kicks? If you live, breathe and eat sneakers and find satisfaction in helping others settle on a pair then this job is for you. It’s easy for you to start up conversations, adapt to different types of situations, and resolve issues with a smile. Your performance will be measured by your ability to achieve personal and productivity goals.

Responsibilities

• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co‑workers to provide excellent sales service.
• Greets and receives customers in a welcoming manner.
• Responds to customers’ questions.
• Directs customers by escorting them to racks and counters.
• Documents sales by creating or updating customer profile records.
• Manages financial transactions.
• Processes payments by totalling purchases, processing cash, and store or other credit and debit cards.
• Alerts management of potential security issues.
• Assists with inventory, including receiving and stocking merchandise.
• Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.

Requirements

• Proficient in English both verbal and writing.
• Experience: 1+ years preferably in Retail/FMCG/F&B.
• Good knowledge of MS Excel.
• Demonstrable leadership abilities and teamwork.

Working Hours

• 6 days a week – 8.5 hour shifts.
• Choose from a morning or afternoon shift.

Skills and Qualifications

• Listening.
• Excellent customer service.
• Meeting sales goals.
• Selling to customer needs.
• Product knowledge.
• People skills.
• Energy level.
• Dependability.
• General math skills.
• Verbal communication.
• Domain knowledge.
• Self‑starter.
• Problem solving.

Education and Experience

B.Com or other graduate degree.

Minimum 2–3 years of Retail experience.

Reports to: Store Manager