Retail Executive

Growmint Global; Bengaluru; On-site; INR 180,000 - 240,000; Full time

Benefits offered by this job

Best in Industry Incentive policy

5 days Working Learning assistance for

Diverse, dynamic, and inclusive work

Fast-track career growth for top

Job summary

Growmint Global in Bengaluru is seeking a store sales associate to maximize sales and ensure top customer satisfaction. You will guide customers with effective solutions while maintaining store hygiene and inventory control through back-office coordination.

Team collaboration is essential for smooth shift operations. Ideal candidates hold a Graduate or MBA, possess a flair for customer service, and present themselves confidently.

Qualifications

• Graduate or MBA required.
• Proven customer service experience preferred.
• Confident and presentable with strong communication skills.
• Demonstrated ability to meet sales targets and drive results.
• Keen eye for visual merchandising and store layout.

Responsibilities

• Maximize sales at the store and ensure high customer satisfaction.
• Achieve sales goals relative to store target.
• Evaluate customer requirements and provide best solutions.
• Ensure store hygiene and proper product display.

Skills

Customer service

Confident and presentable

Flexible hours

Sales targets

Visual merchandising

Education

Graduate/MBA

Job description

We value our team members, and you can look forward to

• Humane work environment with strong focus on people well – being
• Work Culture that is growth oriented and fun
• Continuous learning - on the job as well as through programs, and mentoring
• Compensation in line with the best in the industry

Client is a 30 year old organisation. What does it mean for you?

We are a stable organisation with over 30 years of experience in SI / IT in an environment where companies rarely cross 10 yrs, We have built trusting relationships - with team members, customers and partners, several of them for over a decade, and many over two decades.

We have navigated diverse challenges, disruptions and have navigated them all, and emerged triumphant.

The foundation for future growth is on the following foundations

• Globally revered brands in partnerships with client - in the enterprise and retail industry.
• You would be representing a brand that the market has revered and valued over two decades
• We aspire to grow at a trailblazing pace over the next 5 years, and reach USD 1 Billion . This will need leaders who can take the mantle of responsibility towards this opportunity.
• Our current enterprise base of 1500 customers is spread across the country and will become the core of our growth engine.

We live our vision and values

• Our customers and team members experience this every day, making it a place to be for anyone engaging with us
• We have an open culture where people are expected to focus on "what-is-right" instead of "who-is-right". Feedback, suggestions and comments are encouraged, and acted upon. Anyone can speak to anyone in the organisation.

Key Responsibilities

• Maximize the sale of at the store, ensuring optimum customer satisfaction
• Achieve sales goals relative to store target
• Evaluating the customer's requirement by following customer engagement standards to provide best solutions
• Ensuring store hygiene and functioning of products on display
• Coordinating activities at the back office, managing inventory and managing payment reconciliation with bank
• Handling pre/post sales customer escalations and queries
• Interaction with cross-functional departments for operational support
• Perform consultative selling, close sales, ensuring smooth and pleasant checkout experiences.
• Stay informed about new products and promotions to effectively assist customers and enhance their shopping experience
• Work collaboratively with team members to ensure the store operates smoothly and efficiently during each shift.

Desired Profile

• Education Qualification – Graduate / MBA
• Should have flair for customer service
• Confident and presentable
• Should be flexible and adaptable in working hours
• Proven track record in achieving sales targets and maintaining operational standards.
• Keen eye for visual merchandising and store layout.

What's in it for you?

• Best in Industry Incentive policy
• 5 days Working Learning assistance for personal and professional development.
• Diverse, dynamic, and inclusive work culture.
• Fast-track career growth for top performers.