Retail And Store Operations Manager

Your Retail Coach (YRC); Pune District; On-site; INR 350,000 - 650,000; Full time

Job summary

Your Retail Coach (YRC) in Pune invites an experienced Store Operations Manager to oversee daily store activities, billing, and service desk operations.

You will ensure SOP compliance, monitor cash handling and EOD reconciliation, supervise stock flow, and track KPIs to resolve operational issues, delivering excellent customer service.

The ideal candidate holds an MBA or graduate degree in retail or business, with 3+ years in retail store operations, and strong leadership and communication skills.

Qualifications

• Graduate or MBA in Retail or Business.
• 3+ years in retail store operations.
• Knowledge of billing, cash & inventory.
• Strong leadership and problem-solving.
• Customer focused with good communication.

Responsibilities

• Manage daily store operations, billing, and service desk.
• Ensure smooth transactions and SOP compliance.
• Monitor cash handling and EOD reconciliation.
• Oversee stock movement and inventory control.
• Track KPIs and resolve operational issues.

Skills

Leadership

Problem-solving

Customer focus

Communication

Education

MBA in Retail/Business

Graduate

Job description

• Manage daily store operations, billing, and service desk
• Ensure smooth transactions and SOP compliance
• Monitor cash handling and EOD reconciliation
• Oversee stock movement and inventory control
• Track KPIs and resolve operational issues

Required Candidate profile

• Graduate / MBA in Retail or Business
• 3+ YOE retail store operations experience
• Knowledge of billing, cash & inventory
• Strong leadership & problem-solving
• Customer focused with good communication skill