Restaurant Manager

GNG Developers; Agra District; On-site; INR 400,000 - 650,000; Full time

Job summary

GNG Developers in Agra is seeking a Restaurant Manager for a full-time, on-site role based in Firozabad. You will oversee daily restaurant operations, ensure consistent food quality, service, and hygiene, and lead both front-of-house and back-of-house teams.

You will manage staff schedules, address guest concerns, and drive customer satisfaction while coordinating with suppliers to optimize costs and support promotional activities to boost sales.

Qualifications

• Strong customer-focused approach and guest satisfaction.
• People management and team supervision experience.
• Excellent communication with guests, staff, and management.

Responsibilities

• Oversee daily restaurant operations, ensuring consistent food quality, service, and hygiene standards.
• Manage staff schedules and supervise front-of-house and back-of-house teams.
• Handle guest concerns and maintain high levels of customer satisfaction.
• Monitor inventory, coordinate with suppliers, and optimize costs.
• Support marketing or promotional activities to drive sales.
• Report to senior leadership and help implement company policies and brand standards.

Skills

Customer focus

People management

Communication skills

Education

Diploma or degree in Hospitality Management / related field

Job description

Company Description

GNG Developers, founded in 2019, began as a cloud kitchen developer building delivery-focused food brands across India, starting with its first site in Agra, Uttar Pradesh. The company launched “Karchi” in 2020, which quickly became one of the top 10 GMV delivery outlets in Agra on major food platforms. This success was followed by “Chow’s Kitchen,” a Pan-Asian delivery brand warmly received by the market in 2021. GNG Developers focuses on specialty restaurant brands that deliver exemplary food, strong hospitality, and efficient delivery and dine-in systems. The company continues to expand, including a flagship restaurant in Agra and a mission to open in 5+ locations by the end of 2025.

Role Description

The Restaurant Manager role is a full-time, on-site position based in Firozabad. The Restaurant Manager oversees daily restaurant operations, ensuring consistent food quality, smooth service, and adherence to hygiene and safety standards. Responsibilities include managing staff schedules, supervising front-of-house and back-of-house teams, handling guest concerns, and maintaining high levels of customer satisfaction. The role also involves monitoring inventory, coordinating with suppliers, optimizing costs, and supporting marketing or promotional activities to drive sales. The Restaurant Manager reports to senior leadership, provides regular performance updates, and helps implement company policies and brand standards.

Qualifications

• Strong customer-focused skills, including Customer Satisfaction and Customer Service.
• People management skills, including Hiring and team supervision.
• Excellent Communication skills for interacting with guests, staff, and management.
• Sound knowledge of Food & Beverage operations and basic restaurant hygiene standards.
• Proven experience managing restaurant or hospitality operations is preferred.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Strong organizational, problem-solving, and decision-making abilities.
• Diploma or degree in Hospitality Management, Business, or a related field is an advantage.