Reservation Associate

East India Hotels (EIH); Jaipur; On-site; INR 300,000 - 500,000; Full time

Job summary

East India Hotels (EIH) in Jaipur is seeking a Reservations Coordinator to manage and coordinate hotel reservations efficiently. You will handle customer inquiries with a focus on service excellence, and maintain precise records of all interactions and bookings.

You will collaborate with various departments to ensure seamless operations, and develop strategies to boost customer satisfaction while analyzing and resolving complex reservation issues.

Responsibilities

• Manage and coordinate reservations efficiently.
• Handle customer inquiries and provide excellent customer service.
• Maintain accurate records of reservations and customer interactions.
• Collaborate with other departments to ensure seamless operations.
• Develop and implement effective strategies to improve customer satisfaction.
• Analyze and resolve complex issues related to reservations.

Job description

• Manage and coordinate reservations efficiently.
• Handle customer inquiries and provide excellent customer service.
• Maintain accurate records of reservations and customer interactions.
• Collaborate with other departments to ensure seamless operations.
• Develop and implement effective strategies to improve customer satisfaction.
• Analyze and resolve complex issues related to reservations.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.