RELATIONSHIP OFFICER HOME LOANS

PeopleStrong; Uppal; On-site; INR 300,000 - 420,000; Full time

Job summary

SULB Muthoot Fincorp in Telangana Uppal is seeking a field sales professional to drive customer acquisition through strategic business development and by empanelling high-quality referral partners for Micro LAP and gold-backed loans. The role involves cold calling, daily sales activity, and managing the customer journey from lead to loan disbursal.

You will nurture relationships with partners, activate new business, and provide doorstep service.

Qualifications

• Strong presentation and communication skills.
• Ability to build and manage stakeholder relationships.
• Understanding of sales processes and policy compliance.
• Experience in cross selling and upselling products.
• Proven business development capabilities.
• Proficiency in local language and English.

Responsibilities

• Deliver on Customer Acquisition through business development.
• Find new micro markets and empanel referral partners to scale Micro LAP and gold-backed loans.
• Work in the area assigned by the Branch Business Manager and generate leads.
• Cold calling to generate business from potential customers.
• Daily sales calls as per the plan submitted to BBM.
• Nurture and develop relationships with referral partners / connectors.
• Manage customer journey and activate referral partners for new business.
• Provide doorstep service to customers at residence or office.
• Learn organizational policies and source files as per policy.
• Act as Eyes & Ears of the organization for opportunities and share with Branch Manager.
• Support customers end-to-end loan processing.
• Bridge between customers and the Branch.
• Responsible for soft bucket collections and early mortality / 12 MOB sourcing.
• Cross-sell insurance to loan customers to safeguard property, health & life.
• Be the face of the organization for the assigned area.

Skills

Strong presentation skills

Relationship Building

Process Knowledge

Cross Selling / Upselling

Business Development

Communication Skills

Job description

Deliver on Customer Acquisition through business development

• To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna)
• Work in the Area assigned by the Branch Business Manager and generate leads
• Cold Calling to the potential customer base to generate business
• Daily Sales Calls as per the Plan submitted to BBM
• To find, nurture and develop excellent relationship with the Referral Partners / Connectors
• Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business
• To give doorstep service to customers - at their residence or office.
• To learn the Organization's policies, and source files as per the policy.
• To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager
• To Support the Customers in terms of end -to- end loan processing.
• To act as the Bridge between Customers and the Branch
• To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing.
• To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.
• To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working.

Knowledge, Skills & Attributes

• Strong presentation skills
• Relationship Building & Stake holder Management
• Process Knowledge/ Orientation
• Cross Selling / Upselling Skills
• Business Development
• Communication Skills - Proficiency in local language and English