Relationship Officer Gold Loan

AU SMALL FINANCE BANK; Krishna; On-site; INR 300,000 - 450,000; Full time

Job summary

AU Small Finance Bank Limited in India invites applications for a Relationship Officer Gold Loan posting at Gannavaram and surrounding locations. The role centers on handling gold loan customer interactions, processing applications, and ensuring compliance with RBI norms and internal policies.

The candidate should bring 2–6 years in banking, strong communication and negotiation skills, and willingness to travel to branches as needed to meet customers and drive recovery and growth.

Qualifications

• Banking/FS experience relevant to relationship roles.
• Role: Relationship Officer Gold Loan.
• 2–6 years of work experience.

Responsibilities

• Manage relationship officer gold loan operations and customer interaction.
• Support team initiatives, training, and reporting.

Skills

MS Office

CRM tools

negotiation

Job description

Job Description:

Group Company:

AU Small Finance Bank Limited

Designation:

Relationship Officer Gold Loan

Office Location:

Gannavaram Gannavaram , Ponnur Guntur

Position description:

Responsible for relationship officer gold loan operations and ensuring compliance with banking standards.

Primary Responsibilities

• Manage core responsibilities related to relationship officer gold loan, customer interaction, and operational efficiency.

Additional Responsibilities

• Support team initiatives, training, and reporting.

Reporting Team

• Reporting Designation:
• Reporting Department:

Educational Qualifications Preferred

• Category:
• Field specialization:
• Degree:
• Academic score:
• Institution tier:

Required Certification/s

Required Training/s

Required Work Experience

• Industry: Banking/Financial Services
• Role: Relationship Officer Gold Loan
• Years of experience: 2 to 6

Key Performance Indicators:

Customer satisfaction, recovery rate, compliance adherence

Required Competencies:

Communication, Analytical Thinking, Customer Orientation

Required Knowledge:

Banking products, regulatory norms, recovery procedures

Required Skills:

MS Office, CRM tools, negotiation

Required Abilities

• Physical: Normal office work
• Other: Problem-solving, multitasking

Work Environment Details:

Branch/Field/Operations Office

Specific Requirements

• Travel: Yes
• Vehicle: Preferred
• Work Permit: NA

Other Details

• Pay Rate:
• Contract Types: Full-time
• Time Constraints: Standard banking hours
• Compliance Related: Adherence to RBI and internal policies
• Union Affiliation:

Requirements: