Relationship Officer Gold Loan

AU SMALL FINANCE BANK; Cuddalore; On-site; INR 300,000 - 560,000; Full time

Job summary

AU Small Finance Bank Limited is seeking a Relationship Officer for Gold Loan at its Kullanchavadi branch. You will manage customer interactions, process gold loan operations, and ensure adherence to banking standards.

The role requires 2–6 years in Banking/Financial Services, strong communication, and problem-solving abilities; travel is required; RBI and internal policy compliance.

Qualifications

• Experience in Banking/Financial Services preferred.
• Role: Relationship Officer Gold Loan.
• Knowledge of banking products, regulatory norms, and recovery procedures.

Responsibilities

• Manage RO gold loan operations, customer interactions, and process efficiency.
• Support team initiatives, training, and reporting.

Skills

MS Office

CRM tools

negotiation

Job description

Job Description:

Group Company:

AU Small Finance Bank Limited

Designation:

Relationship Officer Gold Loan

Office Location:

KULLANCHAVADI Kullanchavadi

Position description:

Responsible for relationship officer gold loan operations and ensuring compliance with banking standards.

Primary Responsibilities

• Manage core responsibilities related to relationship officer gold loan, customer interaction, and operational efficiency.

Additional Responsibilities

• Support team initiatives, training, and reporting.

Reporting Team

• Reporting Designation:
• Reporting Department:

Educational Qualifications Preferred

• Category:
• Field specialization:
• Degree:
• Academic score:
• Institution tier:

Required Work Experience

• Industry: Banking/Financial Services
• Role: Relationship Officer Gold Loan
• Years of experience: 2 to 6

Key Performance Indicators:

Customer satisfaction, recovery rate, compliance adherence

Required Competencies:

Communication, Analytical Thinking, Customer Orientation

Required Knowledge:

Banking products, regulatory norms, recovery procedures

Required Skills:

MS Office, CRM tools, negotiation

Required Abilities

• Physical: Normal office work
• Other: Problem-solving, multitasking

Work Environment Details:

Branch/Field/Operations Office

Specific Requirements

• Travel: Yes
• Vehicle: Preferred
• Work Permit: NA

Other Details

• Pay Rate:
• Contract Types: Full-time
• Time Constraints: Standard banking hours
• Compliance Related: Adherence to RBI and internal policies
• Union Affiliation:

Requirements: