Relationship Officer Gold Loan

AU SMALL FINANCE BANK; Erode; On-site; INR 250,000 - 500,000; Full time

Job summary

AU Small Finance Bank Limited invites applications for the role of Relationship Officer Gold Loan in Erode. The incumbent will manage relationship officer gold loan operations, ensure compliance with banking standards, and drive customer interactions to enhance service quality.

The position requires 2 to 6 years of relevant experience in banking/financial services, with proficiency in MS Office and CRM tools. Travel to branches and field sites is expected, with standard banking hours.

Qualifications

• Experience in Banking/Financial Services
• Relationship Officer Gold Loan exposure a plus
• Strong communication and analytical abilities

Responsibilities

• Manage core responsibilities related to relationship officer gold loan, customer interaction, and operational efficiency.
• Support team initiatives, training, and reporting.

Skills

MS Office

CRM tools

negotiation

Job description

Group Company: AU Small Finance Bank Limited

Designation: Relationship Officer Gold Loan

Office Location: Erode Erode

Position description: Responsible for relationship officer gold loan operations and ensuring compliance with banking standards.

Primary Responsibilities

• Manage core responsibilities related to relationship officer gold loan, customer interaction, and operational efficiency.

Additional Responsibilities

• Support team initiatives, training, and reporting.

Reporting Team

• Reporting Designation:
• Reporting Department:

Educational Qualifications Preferred

• Category:
• Field specialization:
• Degree:
• Academic score:
• Institution tier:

Required Work Experience:

• Industry: Banking/Financial Services
• Role: Relationship Officer Gold Loan
• Years of experience: 2 to 6

Key Performance Indicators: Customer satisfaction, recovery rate, compliance adherence

Required Competencies: Communication, Analytical Thinking, Customer Orientation

Required Knowledge: Banking products, regulatory norms, recovery procedures

Required Skills: MS Office, CRM tools, negotiation

Required Abilities

• Physical: Normal office work
• Other: Problem-solving, multitasking

Work Environment Details: Branch/Field/Operations Office

Specific Requirements

• Travel: Yes
• Vehicle: Preferred
• Work Permit: NA

Other Details

• Pay Rate:
• Contract Types: Full-time
• Time Constraints: Standard banking hours
• Compliance Related: Adherence to RBI and internal policies
• Union Affiliation: