Relationship Officer - Business Development and Client Relationship Management

Muthoot Fincorp Limited; Nadia; Sur place; INR 350 000 - 550 000; Plein temps

Résumé du poste

Muthoot FinCorp Limited seeks a Senior Relationship Officer to source business from the open market and connectors, achieving targets while maintaining quality portfolios and regulatory compliance. The RO will maintain relationships with connectors and customers across assigned areas and ensure adherence to policy.

The role involves driving branch targets through active engagement with partners, banks, and micro lenders, coordinating with the Branch Business Manager to meet secured and unsecured

Qualifications

• Minimum qualification: Any Graduate/Non Graduate.
• Experience: 6 months to 1+ years in similar industry.

Responsabilités

• Drive business growth by identifying new opportunities and building relationships with key stakeholders.
• Source and empanel new connectors monthly to scale Micro LAP business.
• Generate leads through cold calling and daily sales calls as per BBM plan.
• Develop and nurture relationships with referral partners and connectors.

Connaissances

Good communication

Interpersonal skills

Local market knowledge

Regulatory knowledge

Formation

Graduate or non-graduate

Description du poste

Senior Relationship Officer Relationship Officer Role Profile

Role Title: Relationship Officer Designation: Relationship Officer Function: SULB/ Business Administrative Reporting: Branch Business Manager Functional Reporting: Branch Business Manager Dec 2024

Job Purpose

The primary responsibility of the Relationship Officer is to source business from the open market and connectors to achieve business targets as per the organizational goal.

ROLE SPECIFICATION

Role Title Relationship Officer Employee Interviewed Reports To Branch Business Manager Company Muthoot FinCorp Limited Function/Department Secured & Unsecured Lending Business Written By Johnson & Parthasarthi Approved By (Jobholder) Approved By (Immediate Superior) Date (Written On) 11 th Dec’24

ROLE SUMMARY

Relationship officer is to source business from the open market and connectors to achieve business targets as per the organizational goal. Relationship Officer will be responsible for maintaining quality portfolios across all the processing centers. RO needs to follow all necessary regulatory requirements and compliance.

ORGANIZATIONAL CHART KEY RESPONSIBILITIES

• Business Development Drive business growth by identifying new business opportunities, developing relationships with key stakeholders.
• He needs to source and empanel new connectors on every month To find new micro markets and empanel good quality referral partners to scale up Micro LAP business.
• Work in the Area assigned by the Branch Business Manager and generate leads Cold Calling to the potential customer base to generate business Daily Sales Calls as per the Plan submitted to BBM
• To find, nurture and develop excellent relationships with the Referral Partners and Connectors.

KEY CHALLENGES

Technology

KEY DECISIONS TAKEN

NIL

KEY INTERACTIONS

• Internal Stakeholders
• External Stakeholders
• Credit
• Legal
• Technical
• Operations
• Customers
• Connectors
• External Legal team
• TEAL MAATRUM (legal & technical)

KEY ROLE DIMENSIONS

Geographical Coverage- No of Direct Reportees- Total Team Size - Portfolio - 50 to 100 KM Nill Nill

KEY SKILLS & BEHAVIOURAL ATTRIBUTES

• Good communication, including local language and interpersonal skills.
• Good understanding of the local geographical market.
• Knowledge of business mortgage loans, products, processes, and regulations
• Knowledge upgrading on latest regulatory norms.
• Good in collaboration with internal & external partners.

EDUCATION / EXPERIENCE

Minimum Qualification: Any Graduate/Non Graduate Nature of Experience: 6 months to 1+ Years experience in similar industry.