RELATIONSHIP OFFICER

PeopleStrong

Memari

On-site

INR 300,000 - 600,000

Full time

14 days+

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Job summary

SULB Muthoot Fincorp is seeking a sales-focused professional to drive customer acquisition and manage end-to-end loan processes. You will build and nurture referral partnerships, generate leads, and perform doorstep customer service in the assigned area.

Responsibilities include micro market development, cold calls, daily sales activity planning, and cross-selling insurance to loan customers, acting as the organization's face in the market.

Qualifications

Strong presentation skills.
Relationship Building & Stakeholder Management.
Process Knowledge/Orientation.
Cross Selling / Upselling Skills.
Business Development.
Communication Skills – Proficiency in local language and English.

Responsibilities

Identify new micro markets and empanel referral partners.
Work in the area assigned by the Branch Sales Manager and generate leads.
Cold Calling to the potential customer base to generate business.
Daily Sales Calls as per the Plan submitted to BSM.
To find, nurture and develop excellent relationship with the Referral Partners / Connectors.
Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business.
To give doorstep service to customers – at their residence or office.
To learn the Organization’s policies, and source files as per the policy.
To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager.
To Support the Customers in terms of end -to- end loan processing.
To act as the Bridge between Customers and the Branch.
To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing.
To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.
To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working.

Skills

Strong presentation skills

Relationship Building

Communication skills

Cross Selling / Upselling

Business Development

Process Knowledge

Job description

Deliver on Customer Acquisition through business development

Responsibilities

To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna)
Work in the Area assigned by the Branch Sales Manager and generate leads
Cold Calling to the potential customer base to generate business
Daily Sales Calls as per the Plan submitted to BSM
To find, nurture and develop excellent relationship with the Referral Partners / Connectors
Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business
To give doorstep service to customers – at their residence or office.
To learn the Organization’s policies, and source files as per the policy.
To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager
To Support the Customers in terms of end -to- end loan processing.
To act as the Bridge between Customers and the Branch
To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing.
To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.
To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working.