RELATIONSHIP OFFICER

PeopleStrong; Nagarkurnool; On-site; INR 300,000 - 420,000; Full time

Job summary

PeopleStrong is seeking a proactive sales professional to drive customer acquisition in assigned areas. You will identify micro markets, empanel high-quality referral partners, and generate leads through cold calls and daily sales meetings.

The role emphasizes relationship building, end-to-end loan support, and proactive insurance cross-selling to existing loan customers. You will serve as the primary representative in the market, ensuring doorstep service, adherence to policies, and active

Qualifications

• Strong presentation skills
• Relationship building and stakeholder management
• Process knowledge and orientation
• Cross selling / upselling skills
• Business development
• Communication skills in local language and English

Responsibilities

• Deliver customer acquisition through business development.
• Find new micro markets and empanel referral partners to scale up Micro LAP business & Gold backed secured loans.
• Cold calling to potential customer base to generate business.
• Conduct daily sales calls as per plan.
• Nurture and develop relationships with referral partners / connectors.
• Move customers through the sales journey via process and product championships; activate referral partners for new business.
• Provide doorstep service to customers at residence or office.
• Learn organizational policies and source files as per policy.
• Act as the Eyes & Ears of the organization in the market for new opportunities and share insights with Branch Business Manager.
• Support customers with end-to-end loan processing and act as bridge between customers and the branch.
• Be responsible for soft bucket collections, early mortality and 12 MOB fresh sourcing.
• Cross-sell insurance to loan customers to safeguard property, health & life.
• Be the face of PeopleStrong for the area assigned.

Skills

Presentation skills

Stakeholder mgmt

Process knowledge

Cross selling

Business development

Communication skills

Job description

Deliver on Customer Acquisition through business development

• To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna)
• Work in the Area assigned by the Branch Business Manager and generate leads
• Cold Calling to the potential customer base to generate business
• Daily Sales Calls as per the Plan submitted to BBM
• To find, nurture and develop excellent relationship with the Referral Partners / Connectors
• Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business
• To give doorstep service to customers – at their residence or office.
• To learn the Organization’s policies, and source files as per the policy.
• To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager
• To Support the Customers in terms of end -to- end loan processing.
• To act as the Bridge between Customers and the Branch
• To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing.
• To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.
• To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working.

Knowledge, Skills & Attributes

• Strong presentation skills
• Relationship Building & Stake holder Management
• Process Knowledge/ Orientation
• Cross Selling / Upselling Skills
• Business Development
• Communication Skills – Proficiency in local language and English