Relationship Manager - Unnati MBL

Idfc First Bank Limited; Anand; On-site; INR 500,000 - 800,000; Full time

Benefits offered by this job

Restaurant d'entreprise

Job summary

Idfc First Bank Limited seeks a Relationship Manager - UnnatI MBL in Anand, Gujarat. The role centers on delivering exceptional client service, driving product sales, and acquiring new clients to grow the business and expand market presence.

Responsibilities include generating sales opportunities, maintaining loan portfolio quality, adhering to regulatory standards, adopting digital tools, mentoring the team, and cross-selling across verticals.

Qualifications

• Graduate with 5-10 years of experience.

Responsibilities

• Generate sales opportunities for self and team by identifying and pursuing leads.
• Customer Acquisition: focus on acquiring new clients, with emphasis on building a high-yield home loan portfolio.
• Portfolio Quality: ensure health and quality of the loan book through monitoring and risk management.
• Customer Service & Compliance: uphold high standards of customer experience and compliance norms.
• Digital Adoption: embrace digital tools and platforms to drive efficiency and engagement.
• Team Development: mentor and support team members to achieve goals.
• Cross-Functional Collaboration: build relationships across business verticals to identify cross-selling opportunities.
• Customer Service & Compliance: uphold high standards of customer experience and compliance norms.
• Cross-Functional Collaboration: build relationships across business verticals to identify cross-selling opportunities.

Education

Graduate

Job description

Job Requirements

Role/ Job Title : Relationship Manager - UnnatI MBL

Function/ Department: Unnati MBL

Job Purpose:

• To deliver exceptional client service with a strong focus on customer retention and long-term relationship management.
• Drive product sales and spearhead the acquisition of new clients to support business growth and market expansion.

Roles & Responsibilities:

• Generate sales opportunities for both self and team members by proactively identifying and pursuing potential leads.
• Customer Acquisition: Focus on acquiring new clients, with a strong emphasis on building a high-yield home loan portfolio.
• Portfolio Quality: Ensure the overall health and quality of the loan book through diligent monitoring and risk management.
• Customer Service & Compliance: Uphold the highest standards of customer experience and ensure strict adherence to regulatory and compliance norms.
• Digital Adoption: Embrace and advocate the use of digital tools and platforms to drive efficiency and enhance customer engagement.
• Team Development: Lead by example—groom, mentor, and support team members to achieve their professional goals and business objectives.
• Cross-Functional Collaboration: Build strong relationships with colleagues across different business verticals to identify and capitalize on cross-selling opportunities.

Secondary Responsibilities:

• Customer Service & Compliance: Uphold the highest standards of customer experience and ensure strict adherence to regulatory and compliance norms.
• Cross-Functional Collaboration: Build strong relationships with colleagues across different business verticals to identify and capitalize on cross-selling opportunities.

Qualifications:

Graduate

Years of Experience:

5-10 Years