Relationship Manager

Darwinbox Digital Solutions Pvt. Ltd.; Ahmedabad District; On-site; INR 350,000 - 650,000; Full time

Job summary

Darwinbox Digital Solutions Pvt. Ltd. is seeking a Relationship Manager with 1–7 years of experience in LAP products to drive revenue and manage client relationships.

The role emphasizes cross-selling, rural market penetration, and strict compliance with loan processes. The position is permanent and requires graduate or postgraduate education, with performance-driven targets and strong field engagement. It is based in India, Gujarat region, with on-site responsibilities and community development

Qualifications

• Minimum 2 years in LAP product.
• Graduate or postgraduate degree.
• Exposure to rural markets is a plus.

Responsibilities

• Assess and evaluate client needs and generate revenue through cross-sell opportunities.
• Contribute to penetration of liabilities in rural markets through lead generation and account openings.
• Achieve sales goals via new business, referrals and retention of accounts.
• Monitor loan processing, documentation, and data entry to ensure accuracy.
• Maintain high collections efficiency and ensure policy compliance.
• Coordinate with operations to ensure timely processing and data accuracy.
• Provide support for livelihood advancement and community development initiatives.

Skills

Relationship building

Cross-sell strategies

Lead generation

Sales targets

Customer service

Education

Graduate / Post Graduate

Job description

1 - 7 Years

Permanent

Job Description

Role : Relationship Manager

• Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements
• Contribute to penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer
• Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship.
• Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets
• Maintain high collections efficiency through discipline and drive
• Monitor preparation of accurate documentation of loans.
• Coordinate with operations officer to ensure timely and accurate data entry
• Ensure compliance as per the company and policy requirements.
• Conduct field audits and customer verifications to ensure high quality of accounts
• Gather latest Market intelligence and track and benchmark against best practices in competitor banks
• Recommend process changes in order to improve service efficiency and quality across the branch network
• Provide support for implementation of livelihood advancement and community development initiatives.

Experience : Minimum 2 years in LAP Product

Educational Qualifications : Graduate / Post Graduate

Job Snapshot

Updated Date

07-04-2026

Job ID

Job_3715

Department

CRevO

Location