RELATIONSHIP MANAGER- TW - JM3- DELHI

Muthoot Capital Services Limited; Delhi; On-site; INR 400,000 - 600,000; Full time

Job summary

PeopleStrong Pte Ltd in Delhi is seeking a sales-focused professional to drive territory targets and manage end-to-end customer service. You will also oversee NACH/DIGIO activation, audit query clearance, and timely reporting to leadership.

You will train new joinees, visit institutions for bulk sales, and maintain strong relationships with dealers. The role requires coordinating team targets and ensuring 100% activation where applicable.

Responsibilities

• Achieve sales targets in the assigned territory.
• Responsible for handling customer grievances/service in the assigned territory.
• Responsible for NACH/DIGIO activation and ensuring 100% activation.
• Responsible for clearance of audit queries.
• Provide timely information as required by theteam.
• New joinee training and onboarding responsibility.
• Visiting institutions for bulk sales.
• Responsible for retention of team members.
• Training of team members to improve their performance and customer-relationship skills
• Fixing of individual targets to team members based on budget.
• Preparing and submitting necessary reports to higher officials at the required frequency.
• Handling Dealer executives and ensuring good relationship with dealer personnel.
• Any other responsibility as may be assigned from time to time by the Competent Authority.

Job description

• Achieve sales targets in the assigned territory.
• Responsible for handling customer grievances/service in the assigned territory.
• Responsible for NACH/DIGIO activation and ensuring 100% activation.
• Responsible for clearance of audit queries.
• Provide timely information as required by theteam.
• New joinee training and onboarding responsibility.
• Visiting institutions for bulk sales.
• Responsible for retention of team members.
• Training of team members to improve their performance and customer-relationship skills
• Fixing of individual targets to team members based on budget.
• Preparing and submitting necessary reports to higher officials at the required frequency.
• Handling Dealer executives and ensuring good relationship with dealer personnel.
• Any other responsibility as may be assigned from time to time by the Competent Authority.