Relationship Manager-SUPPORT SERVICES-Collection

Kotak Mahindra Bank; Chhatrapati Sambhajinagar District; On-site; INR 1,200,000 - 2,100,000; Full time

Job summary

Kotak Mahindra Bank in Maharashtra invites a senior collections leader to drive field-force performance and ensure timely recoveries. You will coordinate with accounts, legal and operations, manage a 9+ member team and external agencies, and push for high-value account collections while maintaining quality and productivity.

The role requires a Graduate/MBA with 7+ years in retail collections (credit cards preferred) and strong tact, persuasion, and leadership skills to deliver monthly and annual

Qualifications

• Graduate/MBA required.
• 7+ years experience in retail collections (credit cards preferred).
• Willing to lead a team of 9+ on-roll employees and field collection agencies.

Responsibilities

• Allocate, drive, monitor and review field force towards achieving budgeted numbers.
• Coordinate with accounts, legal and operations for related functional support.
• Achieve monthly and yearly roll forward and loss provisioning targets.
• Handle a team of 9+ on-role employees and field collection agencies through the team.
• Ensure employee/agency quality while recruitment and leveraging productivity.
• Take ownership of high-value accounts to ensure seamless collection.

Skills

Tactful and Persuasive

Retail collections

Education

Graduate/MBA

Job description

Job Description:

JOB Role:

• Allocate, Drive, monitor and review field force towards achieving budgeted numbers.
• Coordinates with accounts, legal and operations for related functional support.
• Will be responsible to achieve monthly and yearly Roll forward and loss provisioning targets.
• Will be responsible to handle a team of 9 + on role employees and field collection agencies through the team.
• Ensuring employee/agency quality while recruitment and leveraging productivity.
• Take ownership of High Value accounts ensure seamless collection.

Job Requirements:

• Graduate/ MBA
• Tactful and Persuasive
• Experience in retail collections preferably credit cards at least of 7 years
• Over experience required is of more than 10 yearsSame Posting Description for Internal and External Candidates

Requirements: