Relationship Manager - Retail Home Loan Sales

Tata Capital Finance Ltd; Vidyanagar, Haveri District; On-site; INR 450,000 - 750,000; Full time

Job summary

Tata Capital Finance Ltd is seeking a Relationship Manager for Retail Sales in Housing on EM grid at Haveri. You will drive aggressive sales for home loans and cross-sell, while nurturing existing client relationships and expanding the customer base.

Responsibilities include managing DSA networks, liaising with builders, and ensuring end-to-end file processing from login to disbursement in coordination with Operations and Credit. Graduate or postgraduate candidates are encouraged to apply.

Qualifications

• Graduate or postgraduate degree required.

Responsibilities

• Aggressively drive sales numbers and achieve targets for home loans and cross-selling while upgrading client relationships.
• Retain and expand customer base for home loans and LAP to ensure repeat business or referrals.
• Maximize sales via a network of DSA by managing connector and builder relationships.
• Develop and maintain strong client liaisons for repeat business or referrals.
• Increase APFs and penetration in approved APF projects.
• Identify and develop new builder/channel relationships to penetrate new markets and increase business.
• Ensure file processing from login stage to disbursement and liaise with Operations and Credit to completion.

Education

Graduate, Masters/Postgraduate

Job description

Relationship Manager - Retail Sales - Mix Channel - Housing - EM - Haveri - Vasant Shine Building - J Grades

Core Responsibilities: Sales Process Management

• Aggressively drive the sales numbers and achieve the business targets for home loans and through cross selling while continuing to enhance and upgrade the client relationships.
• Retain and expand the company's base of customers for home loan and LAP channel so as to ensure repeat business or referrals
• Maximize sales through a network of DSA by effectively managing connector and builder relationships to ensure strong business
• Develop and maintain strong liaisons with the clients for repeat business or referrals.
• Maximize number of APFs and increase penetration in the approved APF projects.
• Identify and develop new builder/channel relationships so as to penetrate new markets and thereby increase business
• Ensure the files are processed from login stage to disbursement and liaise with internal departments (Operations and Credit) for completion.

Sales Planning and Team Management

• Optimize team productivity by effectively managing the team of relationship managers so as to assure achievement of team results and thereby meet the business targets and profitability of the area
• Align with the team on ground lead generation activities for Sales.
• Lead and supervise the team of relationship managers for the implementation of the growth agenda through appropriate training, motivation and deployment strategies

Industry & Governance

• Constantly keep abreast of market trends and competitor intelligence so as to build and develop effective sales and marketing strategies
• Use understanding of the markets / competition / process and products available in the markets to provide positive feedback to the central product and policy team to stay ahead in the market.
• Ensure compliance to all Audit / NHB regulations as well as processes, policies and reports as per company designed systems.

Qualifications

Graduate, Masters/Postgraduate