Relationship Manager - Retail Housing Loan Sales

Tata Capital Finance Ltd; Eluru District; On-site; INR 450,000 - 750,000; Full time

Job summary

Tata Capital Finance Ltd is seeking a Relationship Manager for Retail Sales in Eluru. You will drive home loan sales, manage cross-selling, and build a strong network with DSAs and builders to expand market reach.

You will ensure end-to-end file processing from login to disbursement, coordinating with Operations and Credit, while leading a team to achieve growth and revenue targets.

Responsibilities

• Aggressively drive sales targets for home loans and cross-sell while upgrading client relationships.
• Retain and expand home loan and LAP customer base to secure repeat business or referrals.
• Maximize sales through a DSA network by managing connector and builder relationships.
• Develop and maintain strong client liaisons for repeat business/referrals.
• Increase APFs and penetration in approved APF projects.
• Identify and develop new builder/channel relationships to penetrate new markets.
• Ensure file processing from login to disbursement with Operations and Credit.
• Optimize team productivity by managing relationship managers to meet targets.
• Align team on ground lead generation activities.
• Lead and supervise RM team to implement growth through training and motivation.
• Stay updated on market trends and competitors to shape strategies.
• Provide market feedback to product/policy teams to stay ahead.
• Ensure compliance with Audit/NHB regulations and company policies.

Education

Graduate/Master's

Job description

Relationship Manager - Retail Sales - Financial Inclusion - Housing - EM - Sales - Eluru - Edaravari Street - JM 11091

Core Responsibilities:

Sales Process Management

• Aggressively drive the sales numbers and achieve the business targets for home loans and through cross selling while continuing to enhance and upgrade the client relationships.
• Retain and expand the company's base of customers for home loan and LAP channel so as to ensure repeat business or referrals
• Maximize sales through a network of DSA by effectively managing connector and builder relationships to ensure strong business
• Develop and maintain strong liaisons with the clients for repeat business or referrals.
• Maximize number of APFs and increase penetration in the approved APF projects.
• Identify and develop new builder/channel relationships so as to penetrate new markets and thereby increase business
• Ensure the files are processed from login stage to disbursement and liaise with internal departments (Operations and Credit) for completion.

Sales Planning and Team Management

• Optimize team productivity by effectively managing the team of relationship managers so as to assure achievement of team results and thereby meet the business targets and profitability of the area
• Align with the team on ground lead generation activities for Sales.
• Lead and supervise the team of relationship managers for the implementation of the growth agenda through appropriate training, motivation and deployment strategies

Industry & Governance

• Constantly keep abreast of market trends and competitor intelligence so as to build and develop effective sales and marketing strategies
• Use understanding of the markets / competition / process and products available in the markets to provide positive feedback to the central product and policy team to stay ahead in the market.
• Ensure compliance to all Audit / NHB regulations as well as processes, policies and reports as per company designed systems.

Qualifications:

Graduate, Masters/Postgraduate