Relationship Manager - Retail Home Loan Sales

Tata Capital Finance Ltd; Coimbatore District; On-site; INR 550,000 - 900,000; Full time

Job summary

Tata Capital Finance Ltd in Coimbatore is seeking a proactive Relationship Manager to drive housing loan sales via DSA channels and builder networks. The role emphasizes achieving targets, expanding the customer base, and building long-term client relationships.

You will lead a team, coordinate ground lead generation, and ensure smooth end-to-end processing with Operations and Credit to secure repeat business and referrals.

Qualifications

• Aggressively drive the sales numbers and achieve targets for home loans and cross-selling while enhancing client relationships.
• Retain and expand the customer base for home loans and LAP to ensure repeat business or referrals.
• Develop and maintain strong liaison with clients for repeat business or referrals.
• Identify and develop new builder/channel relationships to penetrate new markets and increase business.

Responsibilities

• Optimize team productivity by effectively managing the team of relationship managers to assure achievement of team results.
• Align with the team on ground lead generation activities for Sales.
• Lead and supervise the team of relationship managers for growth via training, motivation and deployment strategies.

Skills

Sales

Team management

Lead generation

Relationship building

Education

Graduate

Masters / Postgraduate

Job description

Relationship Manager - Retail Sales - DSA Channel - Housing - DM - Near Prime - Sales - Coimbatore - Maple Tower - J Grades

Core Responsibilities

Sales Process Management

• Aggressively drive the sales numbers and achieve the business targets for home loans and through cross selling while continuing to enhance and upgrade the client relationships.
• Retain and expand the company's base of customers for home loan and LAP channel so as to ensure repeat business or referrals
• Maximize sales through a network of DSA by effectively managing connector and builder relationships to ensure strong business
• Develop and maintain strong liaisons with the clients for repeat business or referrals.
• Maximize number of APFs and increase penetration in the approved APF projects.
• Identify and develop new builder/channel relationships so as to penetrate new markets and thereby increase business
• Ensure the files are processed from login stage to disbursement and liaise with internal departments (Operations and Credit) for completion.

Sales Planning and Team Management

• Optimize team productivity by effectively managing the team of relationship managers so as to assure achievement of team results and thereby meet the business targets and profitability of the area
• Align with the team on ground lead generation activities for Sales.
• Lead and supervise the team of relationship managers for the implementation of the growth agenda through appropriate training, motivation and deployment strategies

Industry & Governance

• Constantly keep abreast of market trends and competitor intelligence so as to build and develop effective sales and marketing strategies
• Use understanding of the markets / competition / process and products available in the markets to provide positive feedback to the central product and policy team to stay ahead in the market.
• Ensure compliance to all Audit / NHB regulations as well as processes, policies and reports as per company designed systems.

Qualifications

Graduate, Masters/Postgraduate