Relationship Manager - Retail Home Loan Sales

Tata Capital Finance Ltd; Uttar Pradesh; On-site; INR 450,000 - 650,000; Full time

Job summary

Tata Capital Finance Ltd. is seeking a Relationship Manager for Retail Sales in the DSA channel focusing on housing loans in Deoria and surrounding areas. The role emphasizes aggressive sales, customer retention, and cross-selling to achieve targets.

The candidate will build and maintain relationships with builders and connectors, drive APF expansion, and coordinate with Operations and Credit to ensure timely disbursements. Prior experience in housing finance is a plus.

Qualifications

• Graduate or postgraduate degree required.
• Experience in retail sales or housing loan domain preferred.

Responsibilities

• Aggressively drive sales numbers and achieve targets for home loans and cross-selling.
• Retain and expand the customer base for home loans and LAP to secure repeat business or referrals.
• Maximize sales through a DSA network by managing connector and builder relationships.
• Develop and maintain strong liaison with clients for repeat business or referrals.
• Increase APFs and penetration in approved APF projects.
• Identify and develop new builder/channel relationships to penetrate new markets.
• Ensure files are processed from login to disbursement with Operations and Credit.

Education

Graduate, Masters/Postgraduate

Job description

Relationship Manager - Retail Sales - DSA Channel - Housing - EM - Sales - Deoria - Bhatni - J Grades 11090

Core Responsibilities:

• o Aggressively drive the sales numbers and achieve the business targets for home loans and through cross selling while continuing to enhance and upgrade the client relationships.
• o Retain and expand the company's base of customers for home loan and LAP channel so as to ensure repeat business or referrals
• o Maximize sales through a network of DSA by effectively managing connector and builder relationships to ensure strong business
• o Develop and maintain strong liaisons with the clients for repeat business or referrals.
• o Maximize number of APFs and increase penetration in the approved APF projects.
• o Identify and develop new builder/channel relationships so as to penetrate new markets and thereby increase business
• o Ensure the files are processed from login stage to disbursement and liaise with internal departments (Operations and Credit) for completion.
• o Sales Planning and Team Management o Optimize team productivity by effectively managing the team of relationship managers so as to assure achievement of team results and thereby meet the business targets and profitability of the area
• o Align with the team on ground lead generation activities for Sales.
• o Lead and supervise the team of relationship managers for the implementation of the growth agenda through appropriate training, motivation and deployment strategies
• o Constantly keep abreast of market trends and competitor intelligence so as to build and develop effective sales and marketing strategies
• o Use understanding of the markets / competition / process and products available in the markets to provide positive feedback to the central product and policy team to stay ahead in the market.
• o Ensure compliance to all Audit / NHB regulations as well as processes, policies and reports as per company designed systems.

Qualifications:

• Graduate, Masters/Postgraduate